Robin Rivers
The Bronx,NY
Summary
Innovative School Assistant with five years of experience. Outgoing and supportive worker with talent for organization, training in microsoft and great time management skills. Committed to proactive thinking and reliability.
Goal-oriented School Assistant caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
7
7
years of professional experience
Work History
School Assistant
Tag Young Scholars School
05.2018 - Current
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Handled all incoming business and client requests for information
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Attended all staff training sessions, meetings and programs sponsored by school and district
- Helped with meal and snack preparation and feeding children
- Assisted classroom teacher in supervising snack time and indoor and outdoor play
- Observed individual behaviors and suspect actions, and reported issues to supervisory staff
- Maintained head count and attendance sheets
- Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
Group Leader
YMCA
05.2022 - 06.2023
- Assisted students with homework issues and helped to incorporate positive study skills.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Planned and implemented integrated lessons to meet national standards.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Supported student physical, mental, and social development using classroom games and activities.
Office Assistant
Berkeley College
06.2016 - 12.2018
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents
- Answered questions with knowledgeable responses
- Overcame objections using friendly, persuasive strategies
- Performed cold calling and outreach to build sales pipeline
- Established excellent sales ability and strong interpersonal skills with confident and persuasive approach
- Answered inbound telephone calls from interested customers
- Asked probing and pertinent questions to understand customers' needs and match individuals to product offerings
- Maintained strong call control to keep customers focused on sales offerings
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Education
Associate of Arts - Fashion Merchandising
Wood Tobe-Coburn School
New York, NY09.2007
Skills
- Interdisciplinary team collaboration
- Classroom support
- Conflict resolution techniques
- Smartboard
- Filing and data archiving
- Spreadsheet management
- Multi-Line Phone Proficiency
- Mail handling
- Clerical Support
- Calm and Patient Demeanor
- Activity Planning
- Lesson Planning
Timeline
Group Leader
YMCA
05.2022 - 06.2023
School Assistant
Tag Young Scholars School
05.2018 - Current
Office Assistant
Berkeley College
06.2016 - 12.2018
Associate of Arts - Fashion Merchandising
Wood Tobe-Coburn School
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