Robin Robinson
Summary
Proactive and results-oriented professional with extensive experience in housekeeping and laundry management, notably at Sheila Spikes Assisted Living Center. Excelled in improving cleanliness scores and guest satisfaction through meticulous room inspections and effective team leadership. Skilled in laundry expertise and fostering positive customer interactions, demonstrating a strong initiative and a commitment to excellence.
Overview
22
22
years of professional experience
Work History
Housekeeping and Laundry Attendant
Sheila Spikes Assisted Living Center
10.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
Housekeeping Manager
A Daughter's Care
03.2023 - 01.2025
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Communicated repair needs to maintenance staff.
- Managed staff of 3housekeepers.
- Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the living facility.
- Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness and orderliness in all indoor living areas.
- Managed laundry sorting, washing, drying, and ironing.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Trained and mentored new staff on cleaning and safety protocols.
Washeteria Associate
Fox Fuel
06.2022 - 04.2023
- Disposed of trash and recyclables each day to avoid waste buildup.
- Improved guest satisfaction by maintaining a clean and organized environment in common areas.
- Inspected cleaning supplies for safety compliance before use.
- Coordinated with team members to complete cleaning tasks on schedule.
- Emptied waste bins regularly to prevent overflow and maintain cleanliness.
- Swept and mopped hallways to ensure neat appearance and prevent accidents.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
Catering Staff Member
Rowen and Rowen Catering
02.2003 - 08.2008
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
GED -
Dallas Can Academy
Dallas05-2026
Skills
- Mopping and sweeping
- Initiative-taking
- Laundry expertise
- Stain removal
- Room inspections
- Dusting surfaces
- Polishing furniture
- Waste disposal
- Window washing
- Customer service
- Folding clean laundry
- Cleaning bathrooms
Languages
English
Native or Bilingual
Timeline
Housekeeping and Laundry Attendant
Sheila Spikes Assisted Living Center
10.2024 - Current
Housekeeping Manager
A Daughter's Care
03.2023 - 01.2025
Washeteria Associate
Fox Fuel
06.2022 - 04.2023
Catering Staff Member
Rowen and Rowen Catering
02.2003 - 08.2008
GED -
Dallas Can Academy
Similar Profiles
Lorpu DorborLorpu Dorbor
Qualified Developmental Disability Professional at Meridian Assisted Living CenterQualified Developmental Disability Professional at Meridian Assisted Living Center
Maleah CollisonMaleah Collison
Certified Nursing Assistant at The Arbors Assisted Living CenterCertified Nursing Assistant at The Arbors Assisted Living Center
John JohnsonJohn Johnson
Pulmonary Charge Nurse at Indian Oaks Assisted Living CenterPulmonary Charge Nurse at Indian Oaks Assisted Living Center