Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Robin Roland

Flemington,NJ

Summary

Dynamic professional with proven expertise in customer service and problem-solving, honed as a Retail Sales Associate at ShopRite and Manager at Slim Chicken. Skilled in enhancing customer satisfaction and team motivation, with a knack for efficient time management and cash handling. Demonstrates a strong record of reliability and fostering teamwork, ensuring high-quality service delivery and operational excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

ShopRite
10.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Manager

Slim Chicken
05.2020 - 12.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

GED -

Buena Regional High School
Buena, NJ
01-2000

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Customer Assistance
  • Cash Handling
  • Customer Engagement
  • Retail Sales
  • Store Opening and Closing
  • Reliability and punctuality
  • Flexible Schedule
  • Money Handling

Certification

  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association.

Interests

I have been in recovery since 2017 and i have a special interest in helping people struggling with addiction

Timeline

Retail Sales Associate

ShopRite
10.2021 - Current

Manager

Slim Chicken
05.2020 - 12.2020

GED -

Buena Regional High School

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Robin Roland