Robin Rouleau
Research Analyst Associate
Minden,NV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Research Analyst
Computer Share
08.2022 - 04.2023
- Resolve assigned cases for shareholder transactions with process standards and timelines
- Use documentation existing and that supports decisions made on Shareholder requests
- Review DOP and EWS or Digital Legal and Paper Legal resources and protocols to accommodate compliance models accepted by the ACH and SEC regulations
- Escalate cases to the Global Director, Governance, and control for review on cases that are questionable, after due diligence researching existing artifacts
- Recommended modifications or changes to strategies based on research results
- Examined data using traditional and modern approaches
- Presented findings to management and executive leadership and fielded questions to help refine strategies.
Document Specialist
ICU Medical
11.2021 - 05.2022
- Support Library functions and document transitions for Bache orders, labeling, coding from Pitzer change over documents into Agile and Oracle Cloud Database from AS4000 Database (from 2008 until 2019)
- Support SOP requests, obtain documentation/authorization for changing processes within the Facility Matrix
- All changes occurring: labeling, parts or manufacturing orders, new purchases, etc
- Must pass a process of stages before documentation and database transfer
- Must comply with FDA, OSHA, and DHS policies
- Quality Assurance.
Program Review Analyst
Texas Rental Relief Program
04.2021 - 10.2021
- Set up new case files, assess renter-participant & Landlord legal contracts for debt and delinquency, verify eligibility for payment of past/current rent status & related charges per Federal and State qualifications
- Risk management analysis: authenticate validity of claim, corroborate contact information for funding awards to Tenant, or Management, timely investigate and process for payment or denial, update Neighborly database, etc.
Supplier Analyst
CBRE
10.2020 - 01.2021
- Manage supplier accounts from start to finish for legal compliance in facilities management of corporate real estate
- Prepare purchase orders, vendor invoices, Excel tracker, data entry input, supplier information maintenance updates
- Email/phone contacts with vendors, Microsoft communications w/team members, i.e., training/meetings on Zoom.
Jr. Closing Specialist
Guild Mortgage
05.2020 - 08.2020
- Receive new loan packages, review for legal compliance, scan into databases, communicate with funding & closing originators, and underwriting
- Download & sign documents for FHA loans, etc
- URLs, data entry Live Docs database (Blitz Doc)
- DOS vendor code searches for loan packages, etc
- And prepare document packages for FedEx mail.
Legal Investigative Document Analyst
Special Counsel
01.2020 - 05.2020
- Review/analyze company’s cloud accounts/databases/email accounts hacked for private or credentialed personal information
- Tag/submit compromised data into Relativity, create alerts, mark violated files for further analysis/protection, QA case matter files data entry into Saas & Paas, create event forms, escalations involving litigation, and matter files, etc
- Process redactions, use templates, create workflows, and create matters in Relativity, intermediate usage of Relativity processes.
Field Operations Administrator
Advantest, America Inc.
11.2019 - 01.2020
- Create/edit field engineering reports for US managers, upload/share to Global managers via Weshare portal
- Create/maintain file system for shipping/receiving parts, prepare purchase orders, match invoices against work orders & estimates, set up invoice payments for purchases, confirm services shipped/received/inventoried within American local warehouse
- Complete monthly report with graph and charts
- Schedule/maintain executive calendar conferences and catering services, client communications, data entry.
Front Desk Administrative Assistant
ORACLE
08.2019 - 09.2019
- Manage front desk, administrative support Operations Facility Management, customer service/staff support
- Mail management, badging customers/visitors, schedule conference rooms, equipment requirements, data entry
- Order supplies.
Front Office Clinical Research Coordinator
Tekton Research
05.2019 - 07.2019
- Front desk reception/customer service, check patients in/out, schedule visits & follow up, set up medical charts for tests/analysis study, manage phones, contact patients, pay patients per agreement, log records
- Inventory/order/stock supplies, handle mail, support staff, manage office equipment & repairs prn.
Education
Associate of Arts - Public Affairs
Tallahassee Community College
Tallahassee, FLBachelor of Science - Business And Managerial Economics
Flagler College
Saint Augustine, FLNo Degree - Allied Health Core Nursing Program Completed
Lively Technical Center
Tallahassee, FLSkills
- Decision-Making
- Customer Service
- Microsoft Office
- Organizational Skills
- Recordkeeping
- Good Telephone Etiquette
- Networking
- Clerical Support
Timeline
Research Analyst
Computer Share
08.2022 - 04.2023
Document Specialist
ICU Medical
11.2021 - 05.2022
Program Review Analyst
Texas Rental Relief Program
04.2021 - 10.2021
Supplier Analyst
CBRE
10.2020 - 01.2021
Jr. Closing Specialist
Guild Mortgage
05.2020 - 08.2020
Legal Investigative Document Analyst
Special Counsel
01.2020 - 05.2020
Field Operations Administrator
Advantest, America Inc.
11.2019 - 01.2020
Front Desk Administrative Assistant
ORACLE
08.2019 - 09.2019
Front Office Clinical Research Coordinator
Tekton Research
05.2019 - 07.2019
Associate of Arts - Public Affairs
Tallahassee Community College
Bachelor of Science - Business And Managerial Economics
Flagler College
No Degree - Allied Health Core Nursing Program Completed
Lively Technical Center
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