Robin Rowan
Apache,OK
Summary
Dedicated mortgage banker with a strong focus on customer satisfaction and compliance. Proven success in loan origination and credit analysis, streamlining workflows to enhance client relationships.
Experienced financial professional prepared to excel in this role. Proven track record of originating and closing loans while ensuring compliance with regulations. Strong focus on team collaboration and achieving results, with reputation for reliability and adaptability. Skilled in customer service, risk assessment, and financial analysis, offering high degree of professionalism and results-driven mindset.
Overview
17
17
years of professional experience
Work History
Mortgage Banker
Bank of Oklahoma Financial
Lawton, OK
03.2014 - Current
- Facilitated mortgage loan processing, ensuring compliance with federal and state regulations.
- Evaluated borrower financial profiles to recommend optimal loan products and terms.
- Developed strong relationships with clients, enhancing customer satisfaction and retention rates.
- Streamlined application workflows, improving turnaround times for loan approvals.
- Worked with underwriters to fix application problems and resolve issues.
- Conducted thorough analyses of applicants'' financial status, credit, and property evaluations to determine loan feasibility.
Mortgage Loan Officer
Bank of the Wichitas Mortgage
Lawton, OK
03.2009 - 02.2014
- Evaluated client financial profiles to determine loan eligibility and recommend appropriate mortgage products.
- Facilitated communication between clients and underwriters to expedite loan processing and ensure timely approvals.
- Developed tailored mortgage solutions based on individual client needs, enhancing customer satisfaction and retention.
- Conducted in-depth market analysis to identify competitive lending rates and improve product offerings.
- Streamlined application workflow by implementing new digital tools, reducing processing time for loans significantly.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
Education
High School Diploma -
Apache High School
Apache, OK05-1991
Skills
- Loan structuring
- Purchasing processes
- Document preparation
- Reviewing documents
- Credit analysis
- Loan origination
- Mortgage lending
- Loan processing
- Qualifying customers
- Originating home loans
- Borrower interviewing
Timeline
Mortgage Banker
Bank of Oklahoma Financial
03.2014 - Current
Mortgage Loan Officer
Bank of the Wichitas Mortgage
03.2009 - 02.2014
High School Diploma -
Apache High School