Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

ROBIN R. SMITH

Baltimore,MD

Summary

Highly organized, enthusiastic and detail oriented professional with over 5 years of experience in the healthcare industry looking for a career where I can make a difference and see my hard work into fruition. Knowledge and experience in the following: - Customer Service - Patient Care & Safety - Phlebotomy Expertise - Patient Privacy/HIPAA Regulation - Patient Advocacy & Support - Vital Signs & Patient Monitoring - Medical Terminology - Electronic Documentations

Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.

Overview

10
years of professional experience
1
Certification

Work History

Nursing Referral Service

Client Solutions Associate
07.2023 - Current

Job overview

▪ Lead expansion of the business into Maryland
▪ Make caregiver referrals to clients
▪ Take sales calls and onboard clients
▪ Maintain relationships with clients
▪ Recruit and screen freelance caregivers/nurses
▪ Keep provider portfolios up to date
▪ Network with professional referral sources in-person and virtually
▪ Participate in marketing and advertising
▪ Attend in-person conference events to promote the business
▪ Answer incoming calls
▪ Attend industry educational events in-person and

DaVita Dialysis

Certified Dialysis Technician
11.2022 - 06.2023

Job overview

  • Assembling the dialysis machine and ensuring its proper performance.
  • Monitoring patients undergoing dialysis treatment.
  • Ensuring the usage of the dialysis machine is safe and secure.
  • Administering local anesthesia.
  • Talking patients through the dialysis process.
  • Monitoring and adjusting patient fluid removal rates as required.
  • Working in tandem with nurses and doctors.
  • Ensuring the sterilization of operating equipment before use.
  • Responding to emergency scenarios.
  • Attending to patient needs.
  • Understanding patient physical and emotional concerns.
  • Educating patients on health maintenance and care.
  • Developing operational training material for staff.

Frederick Health Hospital

Phlebotomist

Job overview

  • Verifies patient identification and explains sampling procedures to patients.
  • Obtains blood specimens by performing venipunctures and finger sticks.
  • Maintains specimen integrity by using aseptic technique, following department procedures.

McNew Medical Center

Psychiatric Technician
01.2020 - 04.2022

Job overview

  • Led morning and evening community meeting to establish patients mood and daily goals
  • Organize and led daily therapy groups for patients
  • Met one-on-one with individual patients for daily treatment care.
  • Performing hands on patient care and close observation for high risk patients needing 1:1 supervision (Fall Risk, Agitation, Suicidal Ideations)

Howard County General Hospital

Obstetric Technician
01.2015 - 01.2020

Job overview

  • Scrub Technician and Surgical assistant to OBGYN during multiple OR procedures (i.e. Cesarean Sections, D&C, Hysterectomy, Postpartum Hemorrhage Surgical Repairs)
  • Stocks patient care areas. Orders and restocks sutures and supplies, in accordance with established guidelines.
  • Patient Care Technician - SCU (Special Care Unit)
  • Tend to critically ill individuals in collaboration with MDs, RNs, and medical professionals.
  • Taking vital signs, collecting specimens, phlebotomy expertise (daily draws & cultures), obtaining EKGs, and assisting patients with routine daily care.
  • Certified Nursing Assistant (Float Pool)
  • Worked alongside MD’s, Nurses and Techs in critical care environments providing patient care
  • Performing hands on patient care and close observation for high risk patients needing 1:1 supervision (Fall Risk, Agitation, Suicidal Ideations)
  • Units Worked: ICU, IMC, Med Surg, Maternal Child, Psychiatric, Emergency Department, Pediatrics

Education

Washington Flower School

from Floral Design

University Overview

Howard Community College

Certified Nursing Assistant

University Overview

Howard Community College

Patient Care Technician

University Overview

Skills

  • Microsoft Office Applications (Word, PowerPoint, Excel, Outlook, etc)
  • EPIC Documentation
  • Kronos Payroll System
  • Windows and Mac Operating Systems
  • LinkedIn
  • Specimen handling
  • Patient care
  • Order of draw
  • Venipuncture

Certification

  • CNA - Certified Nursing Assistant PCT - Patient Care Technician (Advanced Nursing Assistant)
  • American Heart Association Heartsaver - CPR and AED - Certified
  • CPI - Mental Health Violence Prevention Training

Timeline

Client Solutions Associate
Nursing Referral Service
07.2023 - Current
Certified Dialysis Technician
DaVita Dialysis
11.2022 - 06.2023
Psychiatric Technician
McNew Medical Center
01.2020 - 04.2022
Obstetric Technician
Howard County General Hospital
01.2015 - 01.2020
Phlebotomist
Frederick Health Hospital
Howard Community College
Certified Nursing Assistant
Howard Community College
Patient Care Technician
Washington Flower School
from Floral Design
ROBIN R. SMITH