ROBIN SMITH
ARLINGTON,TN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Innovative professional adept at managing up to 500 students between ages 4 to 10 while cultivating productive atmosphere. Successful at monitoring growth through creative assessments and creating detailed lesson plans. Encouraging teacher with 14 years of experience. Adept at integrating culture and technology into productive classroom settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Music Teacher/ Band Director
Lakeland School System and Memphis-Shelby County
Lakeland And Memphis, TN
08.2010 - Current
- Create fun, interactive music lessons that focus on the standards for students in pre-kindergarten/ 4th grades
- Run a before school Drama Club for the entire school in which students learn and performs a musical for the school and community
- Teach before school guitar to 4th grade students
- Organize and perform school wide programs that include students performing for events such as Veteran's Day and Christmas.
- Taught beginner band for 6th-8th grade students which included planning concerts, festivals, and out of town trips.
- Organized special events, school concerts, music competitions and music examinations.
- Formulated and implemented effective lesson plans focusing on principles of music, musicianship, music theory and history.
- Helped students appreciate arts with instructional and immersive techniques.
- Designed and implemented curricula to challenge students and encourage excellence.
- Interfaced with parents to discuss student progress and resolve conflicting educational priorities.
Receptionist
Central Animal Hospital / The Pet Hospital
Memphis, TN
08.2008 - 10.2012
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Scheduled and confirmed appointments and meetings for management team.
Barista
Starbucks
Memphis, TN
03.2007 - 08.2008
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Collected payments and provided accurate change.
- Memorized official and off-menu coffee and tea preparations.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Addressed and resolved customer concerns to maintain brand loyalty.
Resident Advisor
University of Memphis
Memphis, TN
01.2006 - 03.2007
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Developed and deepened relationships with residents and fellow staff.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Interfaced with residents to address and resolve complaints or grievances.
- Led campus tours, new resident orientation and ongoing educational sessions.
- Conducted rounds of rooms and buildings, unlocked windows, propped open doors and overall safety of residents.
- Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Performed administrative duties such as answering phones, filing paperwork.
Outside Sales Representative
Sam's Club
Bartlett, TN
08.2004 - 08.2005
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Educated customers on product features and technical details to highlight benefits.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
- Closed product sales to increase revenue and build client loyalty.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Organized sale calls with customers and vendors.
- Collaborated with other departments to complete sales transactions.
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
Education
Orff Certification -
University of Missouri St. Louis
06.2018
Master of Arts in Music and Worship -
Liberty University
05.2015
Bachelor of Music in Music Education -
University of Memphis
05.2010
Skills
- Program Development
- Performance direction
- Classroom Management
- Verbal and written communication
- Relationship Building
- Group and individual instruction
- Behavior Management
- Curriculum Development and Lesson Planning
- Program Administration
- Music production
References
- Jamie Robinson, Director -Data and Technology -ALSAC, Jamie.Robinson@alsac.stjude.org, 901-201-9541
- Paul Dacus, The Refuge Church, pastordacus@refugememphis.org, 360-927-3342
- Joretha Lockhart, Lakeland Elementary School, jlockhart@lakelandk12.org, 901-867-7071
Affiliations
- Former Ironman triathlete and marathon finisher
- Audible reader and legal transcriptionist in training
- Singer and guitar player
- Proud dog mom
- Gardener and fish lover
Accomplishments
- Graduated Cum Laude in undergrad and Magna Cum Laude in graduate education.
- Drum Major of the Mighty Sound of the South Marching Band
- Named on of the top graduated in the Music Education department
- Received a top award my third year of teaching for the Memphis City Schools
- Consistently been evaluated as a top level teacher for the state.
- Earned over $20,000 in grants over my 14 years of teaching for instruments and equipment for my students.
- Started two booster clubs to support two different school programs; the latest earning over $20,000 a year for an elementary drama club.
Certification
- Orff Music Certification
- Teaching Licenses with State of Tennessee
- Drivers licenses with the State of Tennessee
References
References available upon request.
Timeline
Music Teacher/ Band Director
Lakeland School System and Memphis-Shelby County
08.2010 - Current
Receptionist
Central Animal Hospital / The Pet Hospital
08.2008 - 10.2012
Barista
Starbucks
03.2007 - 08.2008
Resident Advisor
University of Memphis
01.2006 - 03.2007
Outside Sales Representative
Sam's Club
08.2004 - 08.2005
Orff Certification -
University of Missouri St. Louis
Master of Arts in Music and Worship -
Liberty University
Bachelor of Music in Music Education -
University of Memphis
- Orff Music Certification
- Teaching Licenses with State of Tennessee
- Drivers licenses with the State of Tennessee
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