ROBIN SMITH
Tunnel Hill,GA
Summary
Experienced manager in retail and restaurant environments; 9 years in retail, 11 years in restaurant service/management. Service-oriented team member with articulate communication skills and friendly demeanor. Skilled cashier experienced in handling cash, processing payments and cementing patron relationship with excellent interpersonal abilities. Carry close proximity to trucking industry for 25+ years. Able to easily transition to your team and quickly become an asset to your business.
Overview
24
24
years of professional experience
Work History
Retail Store Clerk
US Xpress Inc
03.2021 - 11.2025
- Open/Close Retail Store Operations/procedures
- In-store, OTP, and Online customer service
- In-store, OTP, and Online sales
- Processed customer transactions accurately and efficiently using point-of-sale and reward points systems.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business
- Worked with floor team and managers to meet wide range of customer needs.
- Assisted customers with product inquiries and transactions, ensuring excellent service standards.
- Managed inventory levels, ensuring timely restocking of products to meet customer demand.
Assistant Manager
Gilbert True Value
05.2017 - 06.2018
- Store Operations- Open/Close store operations- Product ordering- Computer inventory entry- Computerized register Rental equipment- Product restock-Oversee operating cash and bank deposits
- Assisted with Customer billing and statements- Customer payment to accounts
- Trained new employees- Employee scheduling- Employee documentation
- Ran weekly and monthly computer updates for sales, inventory, pricing, damages, etc.
- Performed customer service and sales duties both on and off the sales floor
Sales/Cashier
Robinson's True Value and Variety
08.2014 - 04.2017
- Provided/ performed daily duties for customer service and sales in retail setting
- Retail cash register-money handling
- Product inventory/ ordering/ restock
- Computer- Sales/ Inventory entry
- Customer accounts
- Employee scheduling
- Rental Equipment
Assistant Manager/ Manager
Redman's Pizza and Steakhouse
03.2002 - 04.2013
- Responsible for product supply, inventory, ordering, storage
- Responsible for employee documentation, scheduling, time cards
- Banking, bill pay, payroll
Education
Some college - Business Administration
Southwestern Community College
Creston, IA12-1990
High school or equivalent - General- emphasis on Math/Business
Clarke Comm High School
Osceola, IA05-1984
Skills
- Inventory Management
- Sales
- Cash Handling
- Customer Service Skills
- Supply and goods inventory/organization/ordering
- Retail software, cash register, money handling, banking
- Employee relations and customer service, with management experience in both areas
Timeline
Retail Store Clerk
US Xpress Inc
03.2021 - 11.2025
Assistant Manager
Gilbert True Value
05.2017 - 06.2018
Sales/Cashier
Robinson's True Value and Variety
08.2014 - 04.2017
Assistant Manager/ Manager
Redman's Pizza and Steakhouse
03.2002 - 04.2013
High school or equivalent - General- emphasis on Math/Business
Clarke Comm High School
Some college - Business Administration
Southwestern Community College