Rosalva Rosales-Torres
Avondale,AZ
Summary
Customer-focused Retail Store Clerk delivering high productivity and efficient task completion through strong communication and problem-solving skills. Enhanced customer experiences by effectively managing inventory and providing exceptional sales support. Contributed to team success with a superior work ethic and adaptability in fast-paced environments.
Overview
1
1
Language
4
4
years of professional experience
Work History
Retail Store Clerk
VCS Canteen
Phoenix, Arizona
05.2022 - Current
- Assisted customers with product selection and inquiries.
- Processed transactions accurately at the cash register.
- Restocked inventory to ensure product availability for customers.
- Collaborated with team members to improve customer service experiences.
- Monitored stock levels and reported shortages to management.
- Handled customer complaints with professionalism and empathy.
- Operated point-of-sale systems efficiently during peak hours.
- Reconciled daily cash drawer totals against receipts issued for accuracy.
- Maintained knowledge of current sales and promotions, policy changes.
- Followed loss prevention procedures including monitoring suspicious behavior from customers or employees.
- Sales techniques
Education
Frank X Gordon
Phoenix, AZSkills
- Point-of-sale operation
- Cash handling
- Inventory management
- Stock replenishment
- Sales techniques
- Customer assistance
- Customer relationship management
- Process improvement
- Problem solving
- Effective communication
Languages
Spanish
Professional
Timeline
Retail Store Clerk
VCS Canteen
05.2022 - Current
Frank X Gordon