Customer Service
Robin Soda
Sally Beauty Supply
Mineral Ridge,OH
7
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
Keyed Sales Associate
4 Years 5 Months- Personalized product recommendations and expert advice to enhance customer experience.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to enhance service delivery processes and improve customer satisfaction.
- Resolved customer inquiries through effective communication and problem-solving techniques.
Managing Cosmetologist
6 Years 6 Months- Managed daily salon operations to ensure high service standards and elevate customer experience.
- Supervised daily salon operations ensuring high-quality service delivery.
- Provided exceptional customer service by addressing and resolving client concerns promptly, maintaining a reputation for professionalism and reliability.
- Established strong client relationships through personalized consultations and follow-ups.
Education
Associate of Science - Medical Billing And Coding
- Honor Roll Spring 3.76 GPA
Skills
Communication strategies
Teamwork and collaboration
Customer support
Reliable and punctual
Interests
Crafting and DIY Projects
Crocheting
Timeline
Keyed Sales Associate
Sally Beauty Supply
11.2008 - 04.2013Read More
Managing Cosmetologist
Lisa's Total Image Salon
08.2006 - 02.2013Read More
Ultimate Medical Academy
Associate of Science from Medical Billing And Coding
Read More