Summary
Overview
Work History
Education
Skills
Timeline
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Robin Thurow

Pardeeville,WI

Summary

With a proven track record at BCD Travel, I excel in delivering exceptional customer service and advanced itinerary planning, ensuring seamless global travel experiences. My strong communication skills and travel industry expertise have consistently exceeded client expectations, fostering lasting relationships and achieving high satisfaction rates.

A seasoned travel professional with comprehensive expertise in planning and executing travel arrangements for diverse clients. Known for exceptional organizational skills and ability to manage complex itineraries seamlessly. Dependable team player who consistently adapts to evolving needs and maintains results-driven approach.

Overview

7
7
years of professional experience

Work History

Travel Consultant II

BCD Travel
01.2022 - Current
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for business travelers.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Handled sensitive information with professionalism and discretion.
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.

Live-Out Nanny

Care.com Inc
06.2022 - 12.2022
  • Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
  • Provided consistent discipline according to parental guidelines while respecting individual child''s needs.
  • Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.

Live-Out Nanny

Care.com Inc
11.2020 - 04.2022
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
  • Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.

Travel Consultant

Fox World Travel
09.2017 - 04.2021
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.

Education

Associate of Science - Certified Medical Assistance

Madison Area Technical College
Madison, WI
03-2009

No Degree - Tourism And Travel Management

McConnell Travel School
Minneapolis, MN
04-1981

Skills

  • Strong communication skills
  • Hotel accommodations
  • Travel research
  • Travel industry expertise
  • Travel arrangements
  • Exceptional customer service
  • Advanced itinerary planning
  • Global travel experience
  • Mentoring and training
  • Global destinations
  • Executive travel

Timeline

Live-Out Nanny

Care.com Inc
06.2022 - 12.2022

Travel Consultant II

BCD Travel
01.2022 - Current

Live-Out Nanny

Care.com Inc
11.2020 - 04.2022

Travel Consultant

Fox World Travel
09.2017 - 04.2021

Associate of Science - Certified Medical Assistance

Madison Area Technical College

No Degree - Tourism And Travel Management

McConnell Travel School

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Robin Thurow