Robin Torres
Bethlehem,PA
Summary
Accomplished Correctional Officer and Warehouse Lead at Northampton County and Walmart Distribution Center, respectively, showcasing expertise in crisis management and team leadership. Excelled in reducing contraband through meticulous searches and optimizing warehouse workflows. Demonstrates exceptional emergency response abilities and mental health awareness, ensuring safety and efficiency in high-stress environments. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over [Number]-year industry history.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Officer
Northampton County
10.2021 - Current
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Enforced rules and regulations to maintain order among inmates.
- Conducted routine and emergency head counts.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Booked new inmates into facility and processed inmates for release.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Warehouse Lead
Walmart Distribution Center
10.2015 - 01.2020
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Picked and packed order items.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Received new stock and input values into computer system.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Trained employees on equipment operation and safety protocols.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Education
High School Diploma -
Liberty High School
Bethlehem, PA06-2007
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Mental health awareness
- Correctional facility procedures
- Policy Enforcement
- Self-defense tactics
- Safety
- Stress Tolerance
- Crisis Management
Certification
- Suicide Prevention Training Certificate - Various mental health organizations or correctional training academies.
- Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
- First Aid Certification - American Red Cross.
- Correctional Leadership Development Program – National Institute of Corrections.
- Defensive Tactics Certification - Various authorized self-defense and tactical training institutions.
- Emergency Response Planning and Implementation Certificate – Federal Emergency Management Agency (FEMA) or other emergency response training providers.
Languages
English
Spanish
Full Professional
Timeline
Correctional Officer
Northampton County
10.2021 - Current
Warehouse Lead
Walmart Distribution Center
10.2015 - 01.2020
- Suicide Prevention Training Certificate - Various mental health organizations or correctional training academies.
- Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
- First Aid Certification - American Red Cross.
- Correctional Leadership Development Program – National Institute of Corrections.
- Defensive Tactics Certification - Various authorized self-defense and tactical training institutions.
- Emergency Response Planning and Implementation Certificate – Federal Emergency Management Agency (FEMA) or other emergency response training providers.
High School Diploma -
Liberty High School
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