Robin Vettese

- Spearheaded the creation of a vibrant arts community, collaborating with interior designers on bespoke orders, including stunning gates and striking fireplace firewalls.

- Transformed MetalworksSF school from a modest setup of 4 benches and 2 teachers into a flourishing hub with 16 benches and a team of 7 part-time educators, fostering creativity and skill development.

- Designed eye-catching promotional materials for the school’s communication board, enhancing visibility and engagement.

- Crafted exquisite displays that brought fine jewelry collections to life, captivating customers and enhancing the shopping experience.

- Streamlined inventory management systems to ensure optimal product availability and accuracy.

- Drove sales through exceptional customer service and in-depth product knowledge.

- Cultivated a vibrant social media presence, showcasing collections and engaging with the community to boost brand visibility.

- Provided meticulous jewelry repair services, ensuring high-quality workmanship and customer satisfaction.

- Developed and implemented innovative quarterly membership goals for RUTI’s inner circle, driving engagement and loyalty.
- Mastered Salesforce to create and manage templates, reports, and tasks, streamlining operations and enhancing efficiency.
- Achieved the highest sales figures during the COVID-19 pandemic by successfully managing the store independently, demonstrating resilience and adaptability in challenging times.
- Enhanced sales performance through meticulous inventory control and stunning visual merchandising that captivated shoppers.
- Delivered unparalleled customer service in a luxurious fashion environment, consistently surpassing sales goals.

• Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
• Oversaw training and onboarding process for all newly hired employees.
• Increased client satisfaction through prompt response to inquiries and resolution of issues.
• Enhanced team productivity with thorough training in company policies, procedures, and software applications.

- Conceptualized and executed captivating floor and window displays that set trends for multiple city pop-up shops, effectively drawing in customers and generating excitement.
- Assisted in the buying process for clothing, skillfully staying within budget while selecting pieces that resonated with the target audience.
- Cultivated repeat business through expert styling in home décor, establishing a loyal clientele eager for personalized service.
- Leveraged proficiency in Microsoft Word, Excel, and LightSpeed to enhance the shopping experience, utilizing technology for efficient operations.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.