Robin Walker-Viloria
Buford,GA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Cash Posting Specialist
Royal Oak Enterprises
Roswell, GA
05.2018 - Current
- Reconciled unapplied payments using various sources including remittance advices, EOBs and statements.
- Provided customer service support to patients with billing questions and concerns.
- Responded promptly to inquiries from internal departments regarding payment status.
- Processed and posted payments to patient accounts in a timely manner.
- Generated reports on monthly revenue cycle performance metrics such as denials, rejections, collections.
- Verified accuracy of data entered into computer system to ensure proper posting of payments.
- Maintained detailed records of postings, adjustments and other transactions for audit purposes.
- Assisted in training new staff members on cash posting processes and procedures.
- Monitored all incoming mail for appropriate documentation before entering into the system.
- Assisted internal departments with collection efforts by processing adjustments, refunds and rejections accurately.
- Tracked daily cash differences, compiled reports, and compared past data to find causes.
Home Care Aide
Right At Home Realty
Gainesville, GA
07.2023 - 07.2024
- Assisted clients with activities of daily living like meal preparation and feeding.
- Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
- Assisted clients with mobility issues by helping them transfer in and out of bed or wheelchair.
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
Property Management Assistant
Johnson & Freedman
Atlanta, GA
01.2002 - 08.2013
- Provided guidance on various aspects of real estate law such as contract negotiations, title searches, surveys and appraisals.
- Communicated regularly with attorneys about progress on cases involving real estate law.
- Performed regular inspections of properties to identify maintenance needs and ensure quality standards were met.
- Assisted with budgeting, forecasting, rent collection, accounts receivable and payable, payroll processing.
- Maintained detailed records of all transactions associated with each property managed including rent payments.
- Provided guidance on landlord-tenant law issues such as evictions, habitability standards, security deposits.
- Prepared monthly financial reports on income and expenses for each property managed.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Education
Associate of Applied Science - Criminal Justice
Atlanta Technical College
Atlanta, GA01-2017
Skills
- Financial transaction experience
- Payment Processing
- Merchandise tracking
- Records Management
- Sales Support
- Bookkeeping Support
- Caregiver
- Real Estate Law
- Property Management
- Claims experience
Certification
- Real Estate License in process
- Claims Adjuster License in process
- Notary Public Certification recently completed
Timeline
Home Care Aide
Right At Home Realty
07.2023 - 07.2024
Cash Posting Specialist
Royal Oak Enterprises
05.2018 - Current
Property Management Assistant
Johnson & Freedman
01.2002 - 08.2013
Associate of Applied Science - Criminal Justice
Atlanta Technical College
- Real Estate License in process
- Claims Adjuster License in process
- Notary Public Certification recently completed
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