Robin Warner
Dallas,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Medical Practice Manager
North Texas Podiatric Medicine - Stridecare
09.2004 - Current
- Oversaw daily operations of the surgical practice such as staffing, surgery scheduling, billing/coding, inventory management, office upkeep ensuring an organized work environment conducive to efficiency and patient satisfaction.
- Coordinated with physician to optimize patient care, ensuring timely interventions and positive outcomes.
- Provided outstanding support to staff which helped improve process flow and boosted efficiency.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Addressed and remedied all patient or team issues.
Clinical Research Coordinator
North Texas Podiatric Medicine
02.2006 - 08.2017
- Maintained compliance with regulatory guidelines through rigorous documentation and protocol adherence.
- Facilitated clear communication between principal investigator, sponsors, and study participants for seamless trial execution.
- Negotiated and managed study budgets and resources.
- Oversaw the management of investigational product supplies, ensuring appropriate storage conditions were maintained at all times for optimal efficacy during trials.
- Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
Surgery Scheduler
Richard Marks, MD
01.2000 - 08.2004
- Managed planning, scheduling, and coordination of both inpatient and outpatient surgery for spine surgeon.
- Scheduled diagnostic testing prior to surgery.
- Obtained pre-authorizations and pre-certifications ahead of scheduled testing and surgeries.
- Coordinated with facilities and vendors to set up surgeries and equipment.
Surgery Scheduling Coordinator
Orthopedic Associates Of Dallas
04.1996 - 12.2000
- Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
- Streamlined surgery scheduling processes for improved team productivity and patient satisfaction.
- Reduced patient wait times with effective communication between surgeons, staff, and patients.
- Improved accuracy in surgery scheduling, ensuring appropriate pre-operative preparations were completed.
Education
Richland College
Dallas, TXSkills
- Practice Management
- Performance Metrics
- Insurance Verification
- Healthcare Compliance
- Customer Service
- HIPAA Knowledge
- Leadership Abilities
- Time Management
- Adaptability
- Problem Solving
- Trial Management
- Informed Consent
- Study Protocols
Timeline
Clinical Research Coordinator
North Texas Podiatric Medicine
02.2006 - 08.2017
Medical Practice Manager
North Texas Podiatric Medicine - Stridecare
09.2004 - Current
Surgery Scheduler
Richard Marks, MD
01.2000 - 08.2004
Surgery Scheduling Coordinator
Orthopedic Associates Of Dallas
04.1996 - 12.2000
Richland College
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