Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Quote
Timeline
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Robin G. Watson

Admin. Assistant/Customer Service Rep.
TOLEDO,OH

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Team Leader

Express Employment
03.2022 - Current
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Frequently inspected production area to verify proper equipment operation.
  • Held weekly team meetings to inform team members on company news and updates.

Administrative Assistant

H & R Block Tax Services
01.2021 - 04.2021
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Associate of Science - Medical Billing & Coding

Owens Community College
Toledo, OH
06.2021

Certificate - Medical Billing & Coding

Sanford Brown Institute
Atlanta, GA
09.2005

Associate of Applied Science - Business Administration

University of Toledo
Toledo, OH
06.1984

High School Diploma -

Jesup W. Scott High School
Toledo, OH
09.1979

Skills

  • Safety Processes
  • Coordinate Events
  • Quality Standards
  • Staff Training
  • PC Proficiency
  • Medical Procedure Coding Software

Additional Information

I have over 15 Yrs of experience in office work from the early 80's until around the late 90's. I am a hard worker with excellent interpersonable skills. I have a great track record of being on time and being prepared for work. I am a team player who works well with others and can work without close supervision.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Team Leader

Express Employment
03.2022 - Current

Administrative Assistant

H & R Block Tax Services
01.2021 - 04.2021

Associate of Science - Medical Billing & Coding

Owens Community College

Certificate - Medical Billing & Coding

Sanford Brown Institute

Associate of Applied Science - Business Administration

University of Toledo

High School Diploma -

Jesup W. Scott High School
Robin G. WatsonAdmin. Assistant/Customer Service Rep.