ROBIN L. BROWN
Licensed Independent Social Work Supervisor (LISW-S)
Arcadia,OH
Summary
Results-driven Licensed Independent Social Worker Supervisor with 25+ years of experience delivering high-acuity behavioral health care across outpatient, crisis, and medical settings. Expertise in population health and managed care environments, supporting high-risk Medicaid and Medicare populations with complex behavioral, medical, and social needs. Proven ability to improve patient outcomes, enhance engagement, reduce avoidable hospitalizations, and maintain audit-compliant documentation.
Overview
24
24
years of professional experience
1
1
Certification
Work History
PSYCHOTHERAPIST/ LISW-S
Psychiatric Center Of Northwest Ohio
Findlay, Ohio
03.2016 - Current
- Psychiatric Center of NW Ohio is a part of the Blanchard Valley Health System in Findlay, Ohio
- Provide clinical supervision, mentoring, and leadership to therapists and social workers, supporting documentation compliance, patient engagement, and care coordination
- Deliver behavioral health services and case management-trauma informed care for high-risk patients with complex psychiatric and chronic medical conditions
- Conduct comprehensive assessments to support diagnosis, treatment planning, and level-of-care decision-making
- Coordinate care across psychiatrists, primary care providers, and specialists to reduce fragmentation and improve outcomes
- Perform crisis intervention, suicide risk assessment, and safety planning to prevent avoidable emergency department visits and hospitalizations
- Address social determinants of health (SDOH) impacting access, adherence, and treatment success
- Apply utilization management principles to ensure services are medically necessary and delivered at the least restrictive level of care
- Maintain and develop audit-compliant, payer-defensible documentation aligned with Medicaid, Medicare, and managed care standards
- Utilize telehealth and telephonic platforms to improve access, engagement, and continuity of care
- Implemented patient engagement strategies, including proactive outreach, expectation setting, and barrier reduction, resulting in improved attendance and reduced no-show rates
Psychotherapist/ LISW-S/Crisis Intervention Specialist
Century Health Community Behavioral Health
Findlay, Ohio
01.2002 - 03.2016
- Delivered mobile crisis intervention in emergency departments, law enforcement, and correctional settings
- Provided psychotherapy for individuals with mental health and substance use disorders across outpatient and crisis settings
- Conduct comprehensive assessments to support diagnosis, treatment planning, and level-of-care decision-making
- Developed and facilitated group therapy including DBT, trauma recovery, and skills-based interventions
- Delivered services within Assertive Community Treatment (ACT) model, improving engagement and reducing acute care utilization
- Coordinated care with community providers to improve continuity and reduce fragmentation
- Maintained HIPAA-compliant documentation and regulatory standards
Education
Post Graduate - Cognitive Behavioral Therapy
Cleveland Center For Cognitive Therapy
Cleveland, OHMaster of Science - Social Work
The Ohio State University
Columbus, Ohio01-2002
Bachelor of Arts - Social Work
Capital University
Columbus, Ohio01-1999
Skills
- Trauma-Informed Complex Care Management
- Behavioral Health Care Management
- Population Health Management
- High-Risk Member Management
- Utilization Management & Level-of-Care Determination
- Crisis Intervention, Risk Assessment & Stabilization
- High-Acuity Behavioral Health Care
- Telehealth & Telephonic Care Delivery
- Patient Engagement & Treatment Adherence Strategies
- Interdisciplinary Care Coordination
- Social Determinants of Health (SDOH)
- Psychiatric Medication Education
- Psychotropic & Medical Medication Knowledge
PROFESSIONAL HIGHLIGHTS
Behavioral health clinician with extensive experience in high-acuity care across outpatient, hospital, and community settings, focused on improving outcomes, patient engagement, and reducing avoidable hospitalizations
- Consistently exceed productivity expectations, managing a caseload of 36–40 patients weekly while maintaining 100% audit-compliant documentation and quality care
- 22+ years of experience in mobile crisis intervention, emergency assessment, level-of-care determination, and transitions of care
- Advanced expertise in medical necessity review, functional impairment analysis, and payer-defensible documentation aligned with Medicaid and Medicare standards
- Strong utilization-focused approach to reducing avoidable hospitalizations and supporting treatment adherence in the least restrictive level of care
- Skilled in interdisciplinary care coordination with psychiatric staff of 5, hospital system of primary care, and specialists
- Advanced knowledge of psychotropic and medical medications, supporting adherence, monitoring side effects, and coordinating with prescribers
- Proficient in Cerner/Oracle EMR (PowerChart), Rev Cycle, Microsoft Teams (telehealth), and AI-assisted documentation systems including UMORE, AI -assisted program to develop patient homework, using CBT, DBT and ACT that could be sent in text messages or emails
- Developed EHR documentation tools (Cerner dot phrases) to improve efficiency, consistency, and audit readiness
Certification
- Cognitive Behavioral Therapy (Post-Graduate Training)
- EMDR (Levels 1 & 2)
- Brainspotting (Levels 1 & 2)
- Dialectical Behavior Therapy (DBT)
- Motivational Interviewing
- Continuous training in personality disorders and psychotic disorders
CLINICAL EXPERTISE
- Severe Mental Illness (SMI)
- Personality Disorders (including Borderline Personality Disorder)
- Trauma & PTSD / Complex Trauma
- Anxiety Disorders & OCD
- Substance Use Disorders
- Chronic Pain & Medical Comorbidities
TECHNICAL SKILLS
Cerner/Oracle PowerChart • Rev Cycle • Microsoft Teams (Telehealth) • Zoom
HIPAA-Compliant Messaging Platforms • AI-Assisted Documentation Systems
Umore (AI-Powered Mental Health Platform) for development, assignment, and tracking of DBT, CBT, and ACT-based interventions
LICENSURE
Licensed Independent Social Worker Supervisor (LISW-S), State of Ohio • License #I0027330-S
Timeline
PSYCHOTHERAPIST/ LISW-S
Psychiatric Center Of Northwest Ohio
03.2016 - Current
Psychotherapist/ LISW-S/Crisis Intervention Specialist
Century Health Community Behavioral Health
01.2002 - 03.2016
Post Graduate - Cognitive Behavioral Therapy
Cleveland Center For Cognitive Therapy
Master of Science - Social Work
The Ohio State University
Bachelor of Arts - Social Work
Capital University