Robin Lee Sebeny
Ventura,CA
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge and skills. I am additionally looking forward to the opportunity to become a significant contributor to the success of the company. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
Senior Document Controller/Complaint Coordinator
Kinamed, Inc.
12.2023 - Current
- Manage the release, obsoleting and revising of controlled documents.
- Coordinate/draft customer complaint investigations. Create customer responses, initiate and maintain investigations.
- Prepare customer certifications & additional documentation as required.
- Carefully review all documents and reports for completeness and accuracy.
- Check accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Process Engineering Change Orders.
- Create and process Document Change Orders.
- Perform visual/functional receiving inspections.
Logistics Processor/Fulfillment Dept.
Nordstrom Inc.
05.2022 - 11.2023
- Delivery; Order processing, warehousing, logistical packaging.
- Web/Fulfillment; Pick and process web fulfillment orders from inventory in a timely manner following quality standards
- Quality control and inspection processes to ensure customer satisfaction.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Tracked orders and notified customers of status or potential delays.
Production Assistant/Q.A. Assistant – P/T
Gingi-Pak, a division of Belport Co.
06.2017 - 05.2022
- Package dental impression material for pending orders; validate label accuracy
- Assist quality control department with audit preparation; responsible for accuracy of employee training logs
- Ensure quality policy standards are being met during manufacturing processes.
Purchasing Specialist/ Assistant
Johanson Technology, Inc.
12.2007 - 04.2009
- Placed purchase orders for manufacturing and office personnel
- Processed all purchase orders into the MRP database
- Maintain records for all open orders and backorders.
Administrative Assistant
Implantech Associates, Inc.
12.2006 - 03.2007
- Collections; responsible for creating, maintaining and tracking reports for past due accounts
- Daily balancing of funds; payments made check, credit card, fax, wire transfers, etc.
Manufacturing Asst. /Specialist Admin. Support
Helix Medical, Inc.
05.2004 - 12.2006
- Product label printing, Quality Certification processing (In accordance with ISO 9001/EN 46001 quality standards.) Assist with preparation of company audits; pertaining to employee training records, logbooks and document updates as needed
- Labor input, payroll processing through ADP, assist with month end close
- Assist the accounting department; labor data input bi weekly per 300+ manufacturing employees to facilitate timely payroll processing using A.D.P
- To meet payroll deadlines, month end accounting close.
Education
G.E.D. Certification -
Oxnard Adult School
Oxnard, CA08.2001
Skills
- Computer Skills
- Multi-Line Phone Knowledge
- Keen Attention to Detail
- Intermediate Spanish Speaking/Comprehension Skills
- Independent Problem-Solving Cognition
- Version Control Management
- Database Management
- Quality assurance procedures
- Electronic Filing Systems
- Document Management
- ISO Standards
- Project Support
References
Available Upon Request
Timeline
Senior Document Controller/Complaint Coordinator
Kinamed, Inc.
12.2023 - Current
Logistics Processor/Fulfillment Dept.
Nordstrom Inc.
05.2022 - 11.2023
Production Assistant/Q.A. Assistant – P/T
Gingi-Pak, a division of Belport Co.
06.2017 - 05.2022
Purchasing Specialist/ Assistant
Johanson Technology, Inc.
12.2007 - 04.2009
Administrative Assistant
Implantech Associates, Inc.
12.2006 - 03.2007
Manufacturing Asst. /Specialist Admin. Support
Helix Medical, Inc.
05.2004 - 12.2006
G.E.D. Certification -
Oxnard Adult School
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