Robinson J Doxtator
Milw,WI
Summary
Recent graduate from MATC West Allis with hands-on experience in troubleshooting, network administration, and customer support. Excited to contribute to IT operations and support, emphasizing technical skills and problem-solving abilities. Eager to enhance efficiency and innovation within a dynamic organization.
Overview
13
13
years of professional experience
Work History
Printer Technician
James Imaging Systems
Brookfield, WI
05.2025 - 04.2026
- Diagnosed and resolved printing issues promptly, minimizing downtime and enhancing workflow efficiency across departments.
- Conducted routine maintenance and repairs on various printer models, ensuring optimal performance and reliability.
- Collaborated with team members to streamline the troubleshooting process, improving response times for repair requests.
- Implemented preventive maintenance schedules, significantly reducing equipment failures and extending printer lifespan.
- Developed comprehensive documentation for troubleshooting procedures, facilitating knowledge sharing within the technical support team.
- Maintained a safe work environment by adhering to company policies as well as local regulations regarding the handling of potentially hazardous materials found in some printing applications.
- Contributed to company growth by effectively managing multiple repair assignments within tight deadlines without sacrificing quality or accuracy.
- Optimized print quality by adjusting color profiles, calibrating devices, and conducting thorough tests before finalizing projects.
- Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
- Performed maintenance duties and safely handled chemicals and solutions.
- Efficiently troubleshot and repaired Toshiba copy machines equipment to cut company costs and maximize productivity.
- Monitored inventory levels of consumables, proactively ordering supplies to prevent interruptions in service delivery.
Facilities Monitor
Indian Community School
04.2019 - Current
- Reported building issues to building management to reduce safety concerns.
- Provides excellent customer service to visitors, ensuring a positive experience during their time at the facility.
- Proactively addressed any small help desk issues from staff members during shift.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored employee activities, confirming compliance with security regulations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Personal Care Worker
Family Home Health Care
11.2016 - 03.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
Personal Care Worker
First Choice
05.2013 - 06.2016
- Provided compassionate daily living assistance to elderly clients, ensuring their comfort and safety
- Assisted with personal hygiene, including bathing, grooming, and dressing
Education
Technical Diploma - IT Computer Support Technician
Milwaukee Area Technical College
West Allis, WI05-2024
Skills
- Security Cameras
- S2 Netbox
- Raptor
- Communication
- Power tools usage
- Skilled with both hand and power tools
- Security monitoring
- Strong work ethic
- Teamwork and collaboration
- Visitor management
- Multitasking
- Hardware installation
- Desktop technical support
- Network troubleshooting
- Helpdesk services
- Peripheral repair
- AV equipment management
- Grounds maintenance
Timeline
Printer Technician
James Imaging Systems
05.2025 - 04.2026
Facilities Monitor
Indian Community School
04.2019 - Current
Personal Care Worker
Family Home Health Care
11.2016 - 03.2019
Personal Care Worker
First Choice
05.2013 - 06.2016
Technical Diploma - IT Computer Support Technician
Milwaukee Area Technical College