Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Robphine Tamba

Crystal,MN

Summary

Dynamic Store Manager with proven success at McDonald's, enhancing customer satisfaction through effective training and mentoring. Skilled in problem-solving and team leadership, I excel in creating a positive environment while managing inventory and cash control. Committed to delivering exceptional service and fostering strong customer relations.

Offering excellent leadership and team-building skills to foster positive retail environment, eager to learn and grow in this role. Brings solid understanding of customer service and retail operations, combined with strong organizational and problem-solving abilities. Ready to use and develop leadership and retail management skills in Desired Position role.

Overview

4
4
years of professional experience

Work History

Store Manager

McDonald's
08.2022 - 03.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Rotated merchandise and displays to feature new products and promotions.

Cashier

Walmart
04.2020 - 07.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Robbinsdale Cooper High School
New Hope
06.2021

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Training and mentoring
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching

Timeline

Store Manager

McDonald's
08.2022 - 03.2024

Cashier

Walmart
04.2020 - 07.2021

High School Diploma -

Robbinsdale Cooper High School
Robphine Tamba