Steven Gittens
Virginia Beach,VA
Summary
Dedicated transit professional with extensive experience at Suffolk Transportation Service, Inc., excelling in passenger assistance and vehicle inspection. Proven ability to navigate complex routes while ensuring safety and compliance with traffic laws. Recognized for fostering strong relationships and enhancing service reliability, contributing to improved on-time performance and passenger satisfaction.
Overview
17
17
years of professional experience
Work History
Para Transit Driver & STS School Bus Driver
Suffolk Transportation Service, Inc.
06.2014 - 10.2025
- Operated transit vehicles safely, ensuring timely transportation for passengers.
- Conducted pre-trip inspections, identifying maintenance needs to enhance vehicle safety.
- Navigated complex routes efficiently, adapting to changes in traffic and weather conditions.
- Assisted passengers with disabilities, providing support for boarding and disembarking processes.
- Maintained accurate logs of mileage, fuel usage, and passenger counts for operational reporting.
- Collaborated with dispatchers to optimize route scheduling and improve service reliability.
- Trained new drivers on safety protocols and operational procedures to ensure compliance standards.
- Assisted passengers with special needs, ensuring their comfort and accessibility during transit.
- Streamlined boarding process by efficiently collecting fares and validating passes, minimizing delays in service.
- Maintained accurate records of daily logs, including mileage,
- Ensured a safe travel experience for all passengers by strictly adhering to traffic laws while navigating various weather conditions.
- Strengthened customer relations through courteous interactions with passengers, answering inquiries about routes, schedules, and fare policies.
- Accepted and processed fares.
- Calculated and collected fares from passengers.
Security
Miller Ale House
10.2008 - 05.2014
- Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
School Bus Driver
EBT Bus Co
05.2010 - 06.2013
- Ensured student safety during transportation by adhering to all traffic laws and safety protocols.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Communicated effectively with parents and school officials regarding transportation schedules and concerns.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
Education
High School Diploma -
Copiague High School
Copiague, NYSkills
- Traffic laws compliance
- Patience and tolerance
- Passenger assistance
- Vehicle inspection
- Route navigation
- Weather condition adaptation
- Emergency procedures
- Strong working relationships
- Reliability
- Excellent communication
- Defensive driving
- Multitasking
- Safety-focused
Timeline
Para Transit Driver & STS School Bus Driver
Suffolk Transportation Service, Inc.
06.2014 - 10.2025
School Bus Driver
EBT Bus Co
05.2010 - 06.2013
Security
Miller Ale House
10.2008 - 05.2014
High School Diploma -
Copiague High School