Robyn Allen
South Jordan
Summary
Versatile administrative professional skilled in driving efficiency through effective scheduling and logistics management. Proficient in maintaining high standards of data accuracy and confidentiality while supporting diverse teams. Strong focus on enhancing customer relationships and operational processes to achieve organizational goals.
Overview
31
31
years of professional experience
Work History
Service Coordinator
The Chariot Group Inc
Murray
01.2015 - 04.2026
- Coordinated and maintained calendars for field technicians to optimize scheduling and resource allocation
- Processed job installations to ensure timely setup and customer satisfaction
- Provided sales and customer support to enhance client relationships and address needs
- Processed RMAs and service calls accurately
- Oversaw logistics and inventory management processes
- Adding/editing information in Salesforce and D-Tools databases
In Home Data Entry Processor
ACS
Draper
11.2007 - 04.2010
- Handled medical claims with self-motivation and attention to accuracy and timeliness.
- Determined compensation based on accurate and efficient claims processing.
- Worked remotely while effectively managing time and maintaining high self-motivation.
Sales Executive Assistant
Sonic Innovations
Salt Lake City
03.2006 - 10.2007
- Supported VP of Sales, VP of Marketing, 2 District Sales Managers, 20 Regional Sales Managers, and 6 trainers with comprehensive administrative tasks.
- Maintain calendar and handle travel arrangements for VP of Sales and VP of Marketing.
- Coordinated general and executive meetings to facilitate effective communication among stakeholders.
- Plan and prepare all confidential information for Executive and Board meetings.
- Prepare documents for the Board of Directors, Audit Committee, and other company quarterly meetings.
- Generate and format daily, weekly, monthly, and quarterly reports for streamlined information extraction.
- Create Excel spreadsheets and Word documents for sales and finance reporting.
- Verify information and receipts for 20 sales reps' weekly expense reports.
- Provide general office support to finance, sales, and marketing.
Office Manager
WAYNE BROWN INSTITUTE
Salt Lake City
04.2002 - 06.2005
- Coordinated travel arrangements and scheduled appointments for President, optimizing executive time management.
- Managed financial tasks including accounts payable, invoicing, and monthly account balancing.
- Maintained correspondence with entrepreneurs and managed Deal Maker Teams(TM) to ensure successful preparation for three annual conferences.
- Prepared advertisements and managed logistics for 21st Century Entrepreneur Seminar Series in Hawaii and Salt Lake City, enhancing event visibility and participant engagement.
- Collaborated on sponsor advertisements and other pertinent information to create Conference books and brochures.
- Utilized ACT database system to manage and track customer interactions effectively.
Executive Administrative Assistant/Bookkeeper
PROFESSIONAL RECRUITERS
04.1996 - 03.2002
- Payroll, accounts payable, accounts receivable, invoicing, payroll taxes, general ledger, checkbook reconciliation, end of month balancing, 401K.
- Handled dual administrative assistant roles to streamline operations.
- Tracked recruiters' commissions and resolved discrepancies to ensure accurate compensation.
- Type references, cover letters, fee schedules, business correspondence, and job orders for President and staff of fifteen recruiters.
- Use Dictaphone to transcribe reference checks and job orders for clients.
- Extensive experience creating and navigating in FileMaker Pro database system.
- Trained all new receptionists and assistants, providing computer training for new recruiters to enhance team readiness.
- Updated and modified job orders on the Professional Recruiters web page to ensure accurate listings.
Receptionist/Administrative Assistant
PROFESSIONAL RECRUITERS
Salt Lake City
10.1995 - 03.2002
- Answered 18 incoming phone lines, providing timely support to professional clients.
- Scheduled appointments for recruiters.
- Processed up to 200 incoming resumes daily, facilitating efficient candidate evaluation.
- Managed procurement of office equipment, ensuring resources were readily available for staff.
- Protected sensitive client and candidate data to uphold privacy standards.
Skills
- Salesforce administration
- Customer relationship management
- Logistics coordination
- Inventory management
- Scheduling optimization
- Resource allocation
- Operational coordination
- Data integrity
- Attention to detail
- Accurate recordkeeping
- Multitasking capacity
- Problem solving
- Effective communication
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Service Coordinator
The Chariot Group Inc
01.2015 - 04.2026
In Home Data Entry Processor
ACS
11.2007 - 04.2010
Sales Executive Assistant
Sonic Innovations
03.2006 - 10.2007
Office Manager
WAYNE BROWN INSTITUTE
04.2002 - 06.2005
Executive Administrative Assistant/Bookkeeper
PROFESSIONAL RECRUITERS
04.1996 - 03.2002
Receptionist/Administrative Assistant
PROFESSIONAL RECRUITERS
10.1995 - 03.2002