Robyn Barnes
Atlanta,GA
Summary
Privileged Census Enumerator with outstanding communication skills driven to perform duties of great national importance. Establishes proper rapport by contacting households to explain importance of Census and purpose of visit. Puts respondents at ease with friendly appearance, courtesy and well-chosen words.
Overview
39
39
years of professional experience
Work History
Census Worker
United States Census Bureau ACO 2976
Atlanta, GA
03.2010 - 08.2020
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Performed field staff duties critical to completing accurate count in hard-to-reach communities.
- Attended team meetings to develop job knowledge.
- Communicated with Census takers via phone to answer questions and expedite process.
- Brought relevant language skills and cultural familiarity to successfully access neighborhood residents.
Account Manager
AT&T Communications
Atlanta, GA
12.1991 - 07.2020
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Liaised between account holders and various departments.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Introduced new processes to improve account and market tracking for better data analysis.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
Education
Certificate of Completion - Real Estate Sales
Barney Fletcher School Of Real Estate
Marietta, GAComputer Programming, Specific Applications
Computer Learning Center LLC
Philadelphia, PAReal Estate
Temple University
Philadelphia, PAAssociate of Arts - Business Administration
West Virginia State University
Institute, WV05.1989
Skills
- Scheduling Interviews
- Active Listening
- Overcoming Objections
- Regulatory Compliance
- Polite and Professional
- Telephone Interviews
- Tact and Sensitivity
- Industry Trends
- Time Management
Timeline
Census Worker
United States Census Bureau ACO 2976
03.2010 - 08.2020
Account Manager
AT&T Communications
12.1991 - 07.2020
Certificate of Completion - Real Estate Sales
Barney Fletcher School Of Real Estate
Computer Programming, Specific Applications
Computer Learning Center LLC
Real Estate
Temple University
Associate of Arts - Business Administration
West Virginia State University
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