Robyn Bills
Cordova,Tennessee
Summary
Accomplished microbiologist and supervisor with a strong foundation in molecular testing and regulatory compliance. Skilled in managing laboratory operations, conducting test validations, and maintaining quality control standards. Dedicated to advancing laboratory practices through effective training and process optimization.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Clinical Molecular Technologist/Supervisor
Compass Laboratory Services
Memphis, Tennessee
04.2025 - Current
- Supervised PCR/molecular department, ensuring compliance with all SOP directives for sample processing, specimen preparation/testing, and result review and release.
- Conducted reverifications and validations of laboratory test results to ensure accuracy.
- Research and development of any testing platform needs or of any directives given by the Lab Manager (current testing: multiplex qPCR of virus and bacteria DNA and RNA with Antibiotic Resistance).
- Current project: Semiquantitative Copy Number Reporting Range Establishment.
- Updated and maintained lab procedure manuals to ensure compliance with current protocols.
- Monitor/assess all QC weekly; Coordinate CAP blind proficiency samples.
- Instrument maintenance: QuantStudio 7K,12K; BioRad CFX 384; KingFisher Flex.
- Managed laboratory inventory, ensuring timely availability of critical supplies.
Laboratory Management Support Associate
Compass Laboratory Services
Memphis, Tennessee
02.2024 - 04.2025
- Supported Laboratory Manager and QA Manager in planning, coordinating, evaluating, and supervising technical and operational activities in the molecular laboratory.
- Facilitated laboratory compliance with CLIA, State of TN, and OSHA regulations.
- Ensured accessioning accuracy to facilitate the generation of billable claims.
- Coordinated communication between billing department and accessioning team to streamline workflow.
Director of Quality Control
New Bloom Labs
02.2020 - 12.2023
- Manage and apply the quality management system in accordance with ISO/IEC 17025 and state regulatory requirements.
- Conducted audits to ensure adherence to quality standards and protocols, enhancing compliance.
- Prepared monthly QC reports based on daily monitoring of controls for all testing, ensuring accuracy.
- Conducted proficiency testing to ensure accuracy of laboratory results.
- Maintain updated written technical procedures.
- Performed instrument maintenance to ensure optimal functionality and reliability.
- Conducted pipette calibrations to ensure precision in liquid measurement.
- Managed waste disposal processes in line with safety and environmental regulations, promoting compliance.
- Start-up labs in both Chattanooga, TN and Dallas, TX locations
Technical Supervisor
New Bloom Labs
02.2020 - 12.2023
- Managed daily operational procedures that maintained samples' integrity and facilitated accurate and efficient laboratory processes.
- Identified and resolved operational issues promptly to maintain workflow efficiency.
- Supported technical operations in both chemistry and microbiology.
- Monitored inventory levels to support seamless laboratory operations.
- Trained new employees through hands-on guidance, enhancing team competency.
- Communicated incidents and issues to management for timely resolution.
- Maintain a safe environment in which employees are protected from physical, chemical, and biological hazards.
- ANAB Inspections: provide documentation, answer technical questions, explain procedures.
- Start-up labs in both Chattanooga, TN and Dallas, TX locations
Microbiologist
New Bloom Labs
02.2020 - 12.2023
- Led start-up of labs in Chattanooga, TN and Dallas, TX, establishing microbiology operations.
- Researched, developed, and validated testing protocols for culture and PCR methods.
- Conducted technical duties ensuring accurate microbiological testing and analysis for reliable results.
- Compose Standard Operating Procedures for all microbiology testing.
- Review/report final analysis of unknown samples.
- Instruments: Agilent AriaMX Real-Time PCR, 3M Petrifilm Plate Reader, Culture: Chromogenic Plating Medium (R&F Products).
Clinical Molecular Technologist/Supervisor
Compass Laboratory Services
11.2013 - 01.2020
- Performed molecular DNA testing including extraction, PCR, real-time PCR, and data analysis, ensuring timely reporting of accurate results.
- Designed molecular testing protocols and composed Standard Operating Procedures for molecular department to enhance operational efficiency.
- Monitored and assessed quality control processes, ensuring compliance with established standards and maintaining laboratory integrity.
- Maintained laboratory instrumentation to ensure optimal performance and accuracy.
- Oversaw inventory management to support continuous laboratory operations.
- Conducted training sessions for new employees to ensure proper onboarding.
- Projects: Autogenomics INFINITI Plus BioFilmChip Microarray Platform, PGx (Pharmacogenomics), Women's Health (Bacterial Vaginosis/STI/Candida), Applied Biosystems Open Array Platform, Molecular Urine Panel (Bacteria/ Antibiotic Resistance/STI), Illumina Next Generation Sequencing training and collaboration.
LCMS Operator
Compass Laboratory Services
11.2013 - 01.2020
- Evaluated quality control data for accuracy and compliance with regulatory standards.
- Analyzed confirmatory toxicology data to ensure reliable results.
- Load and run samples according to protocol.
- Maintain instrument maintenance, repair, and troubleshooting.
- Tracked and investigated unusual specimens and results to maintain laboratory integrity.
Sample Prep Technician/Team Lead for Sample Prep Department
Compass Laboratory Services
11.2013 - 01.2020
- Executed and verified adherence to all SOP directives for confirmatory testing procedures.
- Maintain sample integrity throughout testing process.
- Monitored and assessed quality control measures to ensure compliance and accuracy.
- Ensure proper preparations of reagents, calibrators, and quality control material.
- Train new employees for all sample prep testing procedures.
- Managed inventory levels to ensure adequate supply for testing procedures.
- Communicate with other departments: Processing, Confirmation, QA/QC.
- Maintained awareness of turnaround goals, contributing to department's achievement with minimal errors.
- Follow directives from the Supervisor and assist in evaluations.
Education
Master of Science - Clinical Laboratory Science
The University of Tennessee Health Science Center
Memphis, TN12-2013
Bachelor of Science - Microbiology
The University of Tennessee
Knoxville, TN12-2005
Skills
- Molecular analysis
- Quality control
- Test validation
- Clinical compliance
- Regulatory compliance
- Laboratory management
- Instrument maintenance
- Workflow optimization
- Procedure documentation
- Analytical troubleshooting
- Cross-functional teamwork
Certification
- Medical Laboratory Scientist, American Society for Clinical Pathology, 246709, Active, 09/30/28
- Medical Lab Supervisor General, State of Tennessee Medical Laboratory Board, 0000023656, Active, 12/31/27
- State of Tennessee Driver's License
DL 087314961, Active
Exp 10/30/2032 - Pharmacy Technician, State of Tennessee Board of Pharmacy, 0000027631, Inactive
- Certified Pharmacy Technician, Pharmacy Technician Certification Board, 440101080566233, Inactive
Degree
MS, MLS(ASCP)CM
References
Leah Rast, QA/QC, Compass Lab Services
Direct Supervisor
(901) 299-0055
Marcin Bartczak, Compass Lab Services
Lab Manager
(901) 302-0239
Chris Cox, Compass Lab Services
Toxicology Supervisor
(901) 496-8049
Timeline
Clinical Molecular Technologist/Supervisor
Compass Laboratory Services
04.2025 - Current
Laboratory Management Support Associate
Compass Laboratory Services
02.2024 - 04.2025
Director of Quality Control
New Bloom Labs
02.2020 - 12.2023
Technical Supervisor
New Bloom Labs
02.2020 - 12.2023
Microbiologist
New Bloom Labs
02.2020 - 12.2023
Clinical Molecular Technologist/Supervisor
Compass Laboratory Services
11.2013 - 01.2020
LCMS Operator
Compass Laboratory Services
11.2013 - 01.2020
Sample Prep Technician/Team Lead for Sample Prep Department
Compass Laboratory Services
11.2013 - 01.2020
Master of Science - Clinical Laboratory Science
The University of Tennessee Health Science Center
Bachelor of Science - Microbiology
The University of Tennessee