Overview
Work History
Education
Skills
Timeline
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Robyn Birdsong

Chesterfield

Overview

17
17
years of professional experience

Work History

Quality Management Coordinator

Legacy Parma Solutions
11.2017 - 01.2025
  • Ensured regular updates of documentation to maintain current standards.
  • Guaranteed compliance with applicable quality regulations, certifications, and standards.
  • Maintained up-to-date knowledge of applicable regulatory requirements
  • Streamlined workflows leveraging lean methodologies to optimize processes.
  • Conducted training sessions on quality and industry standards.

Purchaser

PLI
05.2018 - 04.2020
  • Coordinated entry and organization of purchase orders.
  • Enhanced customer satisfaction by analyzing sales trends to address understocking issues.
  • Facilitated communication between vendors and buyers regarding order inconsistencies.
  • Inspected, evaluated and performed tests on materials from prospective suppliers
  • Engaged in vendor negotiations for optimal pricing.

Accounts Representative

Verizon
01.2016 - 10.2018
  • Handled accounts for home services of east coast clients systematically.
  • Responded to inquiries about event schedule, amenities, and transactions.
  • Analyzed and updated accounts
  • Managed staff at various location

Senior Laboratory Technologist

Doctor's Group
02.2008 - 11.2017
  • Performed diagnostic evaluations for pulmonary and cardiovascular patients.
  • Supported execution of electrocardiograms, cardiac catheterizations, and pulmonary function tests.
  • Implemented sterilization and disinfection practices to prevent cross-contamination
  • Completed emergency protocols for chemical spills, fires, or medical incidents
  • Maintained accurate records of lab activities, safety checks, and incidents
  • Guaranteed adherence to regulations issued by OSHA, FDA, AND CLIA.
  • Maintained updated certifications through required occupational training.

Education

Certification - Lean Six Sigma

12.2008

Stephens College
Columbia, Missouri
05.1996

Skills

  • Quality management system
  • Customer satisfaction
  • Quality tools
  • Quality planning

Timeline

Purchaser

PLI
05.2018 - 04.2020

Quality Management Coordinator

Legacy Parma Solutions
11.2017 - 01.2025

Accounts Representative

Verizon
01.2016 - 10.2018

Senior Laboratory Technologist

Doctor's Group
02.2008 - 11.2017

Certification - Lean Six Sigma

Stephens College

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Robyn Birdsong