Robyn Birdsong
Chesterfield
Overview
17
17
years of professional experience
Work History
Quality Management Coordinator
Legacy Parma Solutions
Earth City, MO
11.2017 - 01.2025
- Ensured regular updates of documentation to maintain current standards.
- Guaranteed compliance with applicable quality regulations, certifications, and standards.
- Maintained up-to-date knowledge of applicable regulatory requirements
- Streamlined workflows leveraging lean methodologies to optimize processes.
- Conducted training sessions on quality and industry standards.
Purchaser
PLI
Chesterfield, MO
05.2018 - 04.2020
- Coordinated entry and organization of purchase orders.
- Enhanced customer satisfaction by analyzing sales trends to address understocking issues.
- Facilitated communication between vendors and buyers regarding order inconsistencies.
- Inspected, evaluated and performed tests on materials from prospective suppliers
- Engaged in vendor negotiations for optimal pricing.
Accounts Representative
Verizon
Weldon Springs, MO
01.2016 - 10.2018
- Handled accounts for home services of east coast clients systematically.
- Responded to inquiries about event schedule, amenities, and transactions.
- Analyzed and updated accounts
- Managed staff at various location
Senior Laboratory Technologist
Doctor's Group
Bridgeton, MO
02.2008 - 11.2017
- Performed diagnostic evaluations for pulmonary and cardiovascular patients.
- Supported execution of electrocardiograms, cardiac catheterizations, and pulmonary function tests.
- Implemented sterilization and disinfection practices to prevent cross-contamination
- Completed emergency protocols for chemical spills, fires, or medical incidents
- Maintained accurate records of lab activities, safety checks, and incidents
- Guaranteed adherence to regulations issued by OSHA, FDA, AND CLIA.
- Maintained updated certifications through required occupational training.
Education
Certification - Lean Six Sigma
12.2008
Stephens College
Columbia, Missouri05.1996
Skills
- Quality management system
- Customer satisfaction
- Quality tools
- Quality planning
Timeline
Purchaser
PLI
05.2018 - 04.2020
Quality Management Coordinator
Legacy Parma Solutions
11.2017 - 01.2025
Accounts Representative
Verizon
01.2016 - 10.2018
Senior Laboratory Technologist
Doctor's Group
02.2008 - 11.2017
Certification - Lean Six Sigma
Stephens College