Robyn Bynes
Vallejo,CA
Summary
Customer-oriented Store Manager offering over seventeen years of experience in retail operations, sales and service team leadership and profitability strategies. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
19
19
years of professional experience
Work History
Venue Coordinator
The Wagon Wheel
Vallejo, CA
03.2022 - Current
- Respond promptly to inquiries from customers regarding their upcoming events at the venue.
- Manage bookings and reservations for meetings, conferences, weddings.
- Conduct site visits prior to an event to ensure that the venue was suitable for its intended purpose.
Store Manager
H&M
Fairfield, San Francisco, CA
05.2013 - 03.2022
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Strengthened workflow productivity by hiring, managing and developing top talent.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Human Resource/Manager of Operations
Kohls Department Store
Santa Rosa, CA
10.2005 - 05.2008
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
- Engaged with management teams to receive and evaluate appraisals on current project status, plan improvements collaboratively, gauge successes of implemented programs and update or align new company objectives.
Education
Bachelor of Science - Business And Managerial Economics
University of California - Davis
Davis, CA06.2004
Skills
- Outstanding communication skills
- Project management
- Staff training and development
- Retail inventory management
- MS Office proficient
- Team-oriented
- Recruiting and hiring
- Profit and loss accountability
Timeline
Venue Coordinator
The Wagon Wheel
03.2022 - Current
Store Manager
H&M
05.2013 - 03.2022
Human Resource/Manager of Operations
Kohls Department Store
10.2005 - 05.2008
Bachelor of Science - Business And Managerial Economics
University of California - Davis
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