Robyn Chavez
Harker Heights,TX
Summary
My name is Robyn Chavez and I am seeking employment with your company. I am a hard working dedicated individual with over 15 years' experience in customer service, records maintenance, and scheduling. I am exceptionally organized and proactive multitasker with good problem-solving and communication skills. Successful at handling a wide range of customer service-related functions as well as coordinating documents, reports, and filings accurately.
Overview
15
15
years of professional experience
Work History
Chiropractic Assistant
Corrective Chiropractic & Wellness
Harker Heights, TX
08.2023 - Current
- Provided support to patients during their visits by addressing questions or concerns about treatments or procedures.
- Instructed patients on how to properly use therapeutic exercise equipment.
- Documented any changes in patient's condition or response to treatment.
- Set up X-rays for the Chiropractor to review.
- Checked vital signs such as blood pressure and pulse rate before treatment sessions.
- Performed administrative tasks such as scheduling appointments, answering phones, filing paperwork, and accepting payments.
- Counseled patients on lifestyle modifications related to health conditions.
Payroll Specialist
AHS Staffing
Edmond, OK
07.2022 - 06.2023
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Onboarded new employees in time reporting and payroll systems.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Extracted information from payroll system and generated reports for various departments and vendors.
- Anticipated potential payroll issues and questions to take proactive action and prevent development of problems.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
Secretary/Court Bailiff
State of Oklahoma
Frederick, OK
07.2011 - 06.2022
- Prioritizes and organizes tasks to efficiently accomplish service goals.
- Demonstrates self-reliance by meeting and exceeding workflow needs.
- Receives and routes incoming calls and correspondence to promote timely communication.
- Maintains organized filing system of paper and electronic documents.
- Coordinates communications, taking calls, responding to emails and interfacing with clients.
- Helped set administrative procedures to minimize errors and boost productivity.
- Manages multiple calendars and contacts using computer software.
- Answer's face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Track's cases and manages electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Support's daily courtroom document preparation, filing of referral forms and court notices, check-in and check-out and bailiff duties.
- Updates and maintains court calendar, responds to inquiries about court procedures and resolves scheduling conflicts with attorneys.
- Advises attorneys, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
- Prepares accurate minutes for court hearings and trials.
Deputy Court Clerk
Tillman County Courthouse
Frederick , OK
09.2009 - 06.2011
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
- Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
- Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
Education
High School Diploma -
Chattanooga Public School
Chattanooga, OKSkills
- Conflict resolution
- Organizational skills
- Decision-making
- Customer service
- Computer skills
- Scheduling and calendar management
- Coaching and Mentoring
Timeline
Chiropractic Assistant
Corrective Chiropractic & Wellness
08.2023 - Current
Payroll Specialist
AHS Staffing
07.2022 - 06.2023
Secretary/Court Bailiff
State of Oklahoma
07.2011 - 06.2022
Deputy Court Clerk
Tillman County Courthouse
09.2009 - 06.2011
High School Diploma -
Chattanooga Public School
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