Robyn Dahl
Houston,TX
Summary
Dedicated and dependable Licensed Customs Broker with a strong work ethic and effective communication skills, who thrives under pressure. Experienced in high-volume entry filing and logistics operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Marketing Assistant
Mitsui & Co. (USA)
01.2023 - Current
- Facilitated customs compliance and logistics training.
- Renewed 30-40 credit lines per month and assisted the sales team by submitting new credit line applications.
- Monitored and distributed the over credit report weekly.
- Sent customer statements and followed up on past-due invoices, working closely with the accounting department and logistics operators to resolve invoice and customer mismatch payment discrepancies.
- Completed monthly and quarterly closing tasks, such as chemical excise tax reporting, and accrual revenue and expense reporting for profit and loss statement.
- Led projects and corporate yearly reporting requirements.
Marketing Assistant
Mitsui & Co. (USA)
10.2017 - 01.2023
- Prepared and processed ocean import shipping documentation for liquid bulk chemicals.
- Supervised vessel discharge and loading operations.
- Communicated with customs brokers, overseas offices, and shipping agents to ensure timely entry filing for import and export transactions.
- Assisted with inventory, logistics, and marketing planning for several chemical product lines and four tanks.
- Processed truck and rail delivery orders daily, with tank terminal and scheduled loads with tank truck companies.
- Coordinated with third-party inspectors for marine and rail operations at two tank terminals.
- Prepared monthly inventory reconciliation reports.
Customs Brokerage Lead
Expeditors
08.2011 - 10.2017
- Led a team of six in high-volume entry filing, customs valuation, and customs holds for air/ocean import shipments and ISF filing, for retail goods and O&G.
- Gained working knowledge of ACE, FTA, duty savings programs, HTS classification, Incoterms, PGA-FDA, USDA, Fish & Wildlife, and port operations and procedures.
- Provided excellent account management and effective communication with the customs compliance department, customs, shipping agents, and ports of entry.
- Reported entry audit discrepancies on a weekly basis to the compliance team to identify training opportunities.
- Facilitated the delivery of LCL/FCL, breakbulk, and dangerous goods freight.
Shipping/Receiving Lead
ValvTechnologies
08.2008 - 11.2010
- Worked with a team of shipping/receiving clerks, material handlers, inspectors, and project managers to move raw and finished materials.
- Coordinated pick-ups and deliveries with carriers, vendors, and customers.
- Participated in weekly meetings with sales, project managers, and engineers to review and discuss goal timelines for sales contracts.
- Monitored shipping and receiving KPIs for continuous process improvement.
- Facilitated training for employees on procedures, safety compliance, nuclear material handling procedures, and record keeping.
- Obtained forklift certification and material handling experience.
Education
Bachelor of Business Administration - International Business
University of Houston-Downtown
Skills
- Customs entry writing
- Import regulations compliance
- PGAs, USGR, customs holds
- Post-entry correction
- HTS Classification
- Communication
- Detail-oriented
- Self-direction
Summary Skills
Accomplished in directing complex multimodal logistics operations. Advanced expertise in reviewing invoices and shipping manifests to ensure full compliance with local customs and international regulations. Proficient in a variety of logistics and supply management software, both proprietary and commercial.
Certification
- Customs Brokerage License
- Certified Customs Specialist
Timeline
Senior Marketing Assistant
Mitsui & Co. (USA)
01.2023 - Current
Marketing Assistant
Mitsui & Co. (USA)
10.2017 - 01.2023
Customs Brokerage Lead
Expeditors
08.2011 - 10.2017
Shipping/Receiving Lead
ValvTechnologies
08.2008 - 11.2010
Bachelor of Business Administration - International Business
University of Houston-Downtown
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