Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Software
Certification
Timeline
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Robyn Floyd

Doctor Of Nursing Practice
Westland,MI

Summary

Seasoned Behavioral & Medical Health Case Management with over 20 years of experience in Nursing. Recognized for providing outstanding mental and physical health care services for assigned patients. Client-focused and attentive in monitoring patients for changes in clinical symptoms, treatment side effects or complications. Highly-efficient Behavioral Health Case Manager with 20 years of experience evaluating clients progress and guiding individuals toward rehabilitative goals. Well-versed and knowledgeable in evidenced-based counseling techniques. Demonstrated to collaborate and communicate effectively in team settings.

Overview

1
1
Certification
7
7
years of post-secondary education
19
19
years of professional experience

Work History

Outpatient Mental Health Intensive Case Manager

John Dingell Veterans Hospital
Detroit, MI
07.2002 - Current

Case managing veterans with chronic serious mental illness with a goal to sustain in the community. Clinical practice of assessment, supervising adherence to medication and appointments, medication management, collaborative and interdisciplinary daily efforts with outpatient and inpatient treatment team providers. Providing education and crisis intervention. Monitoring daily functioning of serious mental ill veterans engagement in treatment. Treatment planning of serious mental veterans goals and objectives for their mental health recovery.

Leadership experience with: Covid Clinic supervising operational practices of staff role determination and implementation. Check-in and out processes of the clinic. Intervening in problem solving actions of the clinic. Domiciliary crisis supervision: supervising staff and veterans during crisis of transitioning to hospital for short term stay to transition back to Domiciliary.

  • Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions.
  • Verified successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders.
  • Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives.
  • Educated patients about common mental health and substance abuse disorders to facilitate understanding of treatment options.
  • Recorded patient progress and treatment recommendations in CPRS management system to be shared with medical providers, psychiatric consultant and other treating providers.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Encouraged patients to discuss experiences in group and individual settings.

Education

Doctor of Nursing Practice - Nursing Leadership Practice

University of Detroit Mercy
Detroit, MI
08.2019 - 05.2021

Master of Science - Nursing-Health System Management

University of Detroit Mercy
Detroit, MI
08.2015 - 05.2017

Bachelor of Science - Nursing

University of Detroit Mercy
Detroit, MI
08.1997 - 05.2001

Skills

Addictions and substance abuse

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Accomplishments

  • Collaborated with team of inpatient treatment team in the development of Doctoral project quality improvement approach titled "An Interdisciplinary Approach to Improve Care Transitions Through Standardized Social Determinants of Health Assessment.
  • Documented and resolved suicide crisis call which led to crisis resolution of veteran with a positive outcome of veteran needs.
  • Supervised team of 5 staff members with home care state accreditation and initiation
  • Florence Nightingale Award 2021 (Nurse Excellance)

Affiliations

American Nurse Association

Sigma Theta Tau

Software

Word, Excel, Powerpoint

Certification

Mental Health Certification

Timeline

Mental Health Certification

09-2021

Doctor of Nursing Practice - Nursing Leadership Practice

University of Detroit Mercy
08.2019 - 05.2021

Master of Science - Nursing-Health System Management

University of Detroit Mercy
08.2015 - 05.2017

Outpatient Mental Health Intensive Case Manager

John Dingell Veterans Hospital
07.2002 - Current

Bachelor of Science - Nursing

University of Detroit Mercy
08.1997 - 05.2001
Robyn FloydDoctor Of Nursing Practice