Summary
Overview
Work History
Education
Skills
Timeline
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Robyn Germer

San Antonio,TX

Summary

I am a highly motivated individual, quick to learn, and always ready to help others. I take criticism well and thrive with clear goals. I aim to be an asset in every role I am given.

Overview

8
8
years of professional experience

Work History

Food Runner

Domingo Restaurant
05.2022 - 09.2023
  • Provided attentive service and proactively assessed guest needs.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Customer Service Representative

Alorica
01.2019 - 11.2019
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Educated customers about billing, payment processing and support policies and procedures.

Sales Associate

Twin Liquors
11.2017 - 10.2018
  • Managed efficient cash register operations.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Waitress

Dicks Last Resort
03.2016 - 02.2017


  • Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
  • Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.


Education

Bachelor of Computer Applications -

The University of Texas At San Antonio
San Antonio, TX

High School Diploma -

Carroll High School
Corpus Christi, TX
06.2015

Skills

  • Effective Multitasking
  • Food Safety
  • Computer Proficiency
  • Adaptable/Quick to learn
  • Public Speaking
  • Attention to Detail
  • Active Listening
  • Effective Communicator

Timeline

Food Runner

Domingo Restaurant
05.2022 - 09.2023

Customer Service Representative

Alorica
01.2019 - 11.2019

Sales Associate

Twin Liquors
11.2017 - 10.2018

Waitress

Dicks Last Resort
03.2016 - 02.2017

Bachelor of Computer Applications -

The University of Texas At San Antonio

High School Diploma -

Carroll High School

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Robyn Germer