Robyn Holmberg
Albertville
Summary
Dynamic and results-driven professional with a strong background in direct sales, retail management, relationship building, and education. Demonstrates a commitment to integrity and excellence in all aspects of work, with a proven ability to exceed sales targets, cultivate long-term customer relationships, and manage retail operations efficiently. Skilled in fostering positive and engaging environments, whether leading a team, serving customers, or teaching and mentoring students in a substitute teaching role. Adept at adapting to diverse challenges with initiative and delivering exceptional service with a focus on collaboration and continuous improvement. Ready to leverage a versatile skill set to drive success in a variety of professional settings.
Overview
26
26
years of professional experience
Work History
Trendsend Stylist
Evereve
10.2024 - Current
- developed customized clothing collections focusing on customer preferences, lifestyle suitability, and contemporary fashion trends
- Utilized consultative sales techniques to recommend coordinated outfits and accessories that increased customer satisfaction and purchase confidence
- Built strong client relationships through personalized service, communication, and styling expertise
- Drove customer engagement and repeat business by providing trend-focused wardrobe recommendations
- Applied upselling and cross-selling strategies to maximize order value while maintaining a positive customer experience
- Managed multiple client orders in a fast-paced environment while meeting productivity and performance goals
- Maintained strong knowledge of fashion trends and brand products
Building Substitute Teacher
STMA School District 885
11.2023 - Current
- Implement lesson plans provided by the absent teacher to ensure continuity of instruction.
- Manage classroom behavior and maintain a positive learning environment.
- Adapt teaching methods to suit the diverse needs of students in various levels K-12.
- Support classroom management and engage students in meaningful learning activities.
Owner of Coco Lily Co.
eBay/Etsy
11.2021 - Current
- Successfully managed 2 online stores with over 900 products sold
- Became a top rated seller with in 2 months on both platforms receiving 100% positive feedback and 5/5 stars for customer service
- Sourced high quality products and managed inventory levels.
- Streamlined order processing, shipping, and timely and accurate delivery of products.
Associate Store Manager/Acting Head of Store Manager
Banana Republic-Gap Inc.
06.2005 - 01.2008
- Lead employees in planning, implementation, and execution of merchandising and operating initiatives.
- Worked with District Managers and employees to identify opportunities in the store to develop solutions and action plans.
- Ensured that payroll remained within the projected hours set by the corporate office.
- Created weekly schedules for employees.
- Interviewed, hired, and trained new employees.
- Lead and oversaw Stock and inventory management, while maintaining an organized and efficient back room.
- Ensured customer loyalty by providing exceptional customer service and customer experiences.
- Monitored sales transactions and ensured sales procedures were followed properly.
- Re-merchandised and replenished sales floor as needed to maximize and hit daily sales goals.
- Assisted in managing daily store operations, including opening and closing procedures.
Sales Professional
Tom James Company
11.2004 - 06.2005
- Generated new business through successful networking and cold calling.
- Actively cross sold clients on multiple clothing needs from business to casual clothing.
- Created and managed follow up appointments with established clients.
- Responsible for managing and maintaining own schedule and hours.
Direct Sales Representative and Sales Manager
Southwestern Company
05.2000 - 09.2004
- Recruited, trained and managed sales team while attending college.
- Oversaw sales training and techniques both thru presentations and direct selling, by having my sales team follow me in the field.
- Always finished in the top 10% of sales representatives in the country.
- Addressed customer inquiries and resolved issues promptly, ensuring high levels of customer satisfaction.
- Sold door to door and thru client referrals.
Education
Bachelor of Science - Retail Merchandising
North Dakota State University
01.2003
Skills
- Service excellence
- Expertise in product features and benefits
- Proficient in task management
- Strong focus on accuracy
Timeline
Trendsend Stylist
Evereve
10.2024 - Current
Building Substitute Teacher
STMA School District 885
11.2023 - Current
Owner of Coco Lily Co.
eBay/Etsy
11.2021 - Current
Associate Store Manager/Acting Head of Store Manager
Banana Republic-Gap Inc.
06.2005 - 01.2008
Sales Professional
Tom James Company
11.2004 - 06.2005
Direct Sales Representative and Sales Manager
Southwestern Company
05.2000 - 09.2004
Bachelor of Science - Retail Merchandising
North Dakota State University