Robyn Lee-Hyde

Serve as Federal Reserve Bank (FRB) liaison for the Cash Team out of Security Cooperation Accounting (SCA)/Foreign Military Sales (FMS). Responsible for sending SWIFT communications to customer’s daily as well as processing and payments. Receive and distribute daily SWIFT from the FRB to the appropriate Country Program Branch for action. Conduct weekly reconciliations between Commerce Report and Financial Management Ledger (FML). In order to ensure compliance with the DoD FMR, and monitor discrepancies over time to ensure Country Program Branch input SWIFT into the Defense Integrated Financial System (DIFS) within 48 hours or justified delays. Reconcile Commerce Report to the SWIFT on a daily basis. Reconcile bank Statements to the Commerce Report at end of each month.

Assist in coordination of a site visit from the FRB and brief an overview of the duties perform on Cash Team. Initiate drawdown of funds for over 40 countries from the appropriate FRB accounts.

Utilize the General Accounting and Finance System (GAFS-BQ) and DIFS to input daily vouchers (SF1034, 1049, 1080 and1081) transactions. Ensure the Standard Operation Procedure (SOP) and Desktop Manuals are updated and complete. Demonstrate superior customer service to internal and external customers. Assist coworker on duties when primary is unable to perform.

Prepare payroll tax reporting after each pay run to ensure accurate filings. Reconcile payroll, prepare voucher journal entries and process Federal and State tax payments. (Approx. 180,000 service members and $2.1 billion in annual wages and $570 million in tax liability). Quarterly file 941/941X for Federal, as well as State tax returns annually for 43 States. Reconcile and balance annual W-2 and W-2 corrections. Check for miscalculations in payroll and report errors; conform to federal, state law and regulation changes. Research and respond to inquiries from Federal and State Taxing Authorities regarding W-2 and payment problems. Maintained and utilized technical knowledge to ensure Federal and State compliance were met.

Balance and reconciled line of accounting. Move funds from one account to a Suspense Report and ensure accounting is correct. Track internal accounting lines and payments sent to Accounting and Disbursing Operations for auditing purposes and internal controls. Identify Internal Control deficiencies and correct them with new guidelines, policies and procedures. Utilize Tax Form Helper software program to create W-2 /W3 for customers. Prepare payment vouchers for Electric Federal Tax Payment System. Ensure the appropriate internal controls are followed to create disbursement in the most effective way.

Member on green belt project assisted in process improvement and process mapping for Air Force Tax Reporting. Implementation of the new tax process allow for more timely and accurate processing of tax balancing and reporting. Master spreadsheets were developed to eliminate formula changes for new years’ spreadsheets. Implemented procedures and processes to resolve current problems and enhance validity, accuracy, and integrity of financial data through project management. Internal control and audit readiness were built into new tax process. Developed a procedure to password protect the quarterly spreadsheet. Establish a quality review for master spreadsheet to be updated to reflect new tax legislation.

Monthly reconciliation of Junior Reserve Officer Training Corps (JROTC) payroll accounts to school districts. Calculate compensation entitlements due to the school districts for JROTC. (Approx.474 instructor with $1.3 million in annual reimbursements to the districts). Process all data updates and make payments to the school districts using Microsoft Access Staging Database. Research accounting policies and procedure to resolve customer accounting pay issues. Knowledge of military pay entitlements to analyze records and determine corrections, in order to advise the correct input transactions into Defense Joint Military Pay System (DJMS). Validate and process various collection and disbursement vouchers into Defense Transaction Interface Module System (DTIMS). Responsible for entering correct lines of accounting for Intra-Governmental Payment and Collection (IPAC) vouchers into DTIMS. Certify payments for disbursement via Treasury check and Electronic Transfer Funds, or Voucher and Schedule of Withdrawals and Credit. Identify the correct lines of accounting; and validity of the amounts to be obligated.

Review the Leave and Earning Statement and pay accounts for accuracy to determine why payroll has changed. Review for duplicate payments or erroneous input of entitlements. Conduct an in depth audits to determine the validity of the discrepancy and approves the audit findings. Review error reports to determine the reason for the error and then make the necessary transaction to correct the pay account. Create Case Management System case for each valid discrepancy and monitor cases to ensure timely resolution. Utilize best practice in accordance with the DoD Financial Management Regulation (DoDFMR)

Quarterly update Standard Operating Procedures, Narrative and Desktop guides for tax reporting and JROTC other processes. Train new staff members on various tax reporting and other assignments as needed. Provide continual analysis of finance operation in terms of effectiveness in protecting against theft, fraud and other compliance with regulatory requirements. Review operational security measure in regards to encrypted transmission and safeguarding printed reports.

Answered Congressional, Hotline, White House, OSD, and other special interest inquiries for the Congressional Liaison Office. Prepared written responses to inquiries received from members of Congress on matters requiring the interpretation of laws, regulations, and policies for service members. Performed comprehensive audit and review of pay account and leave and earning statement for all branches of services (Air Force, Amy, Marine and Navy). Examined pay records, original orders, and all substantiating documentation to determine whether military pay entitlements and if payment of military pay and allowances are in accordance with prescribed administrative regulations and procedures.

Applied skills in fact-finding to review military pay records showing indebtedness, reviewed claims pertaining to pay and allowances and verified amount and propriety of debt and notifies debtor and adjust Defense Debt Management System. Work with debt team regarding internal controls and determine compliance by frequently visiting GAAP for accounting guidance.

Adjusted pay account as necessary, notifies former member of amount due the U.S. government. Provide detailed explanation and responds to rebuttal as necessary. Determined final correct federal, state, and security wages and withholding and issues any needed corrected W-2 forms, tax certificate or notice of tax adjustment to the IRS. Prepare corrected W2 for members year end by using appropriate adjustments after collection action were taken.

Served on traveling action team known as the Tiger Team, assisted in the implementation and develop significant portions of a transition plan for moving Travel Pay functions from field offices to DFAS-IN. Served as a liaison between offices to resolve workflow issues to streamline the payment of priority vouchers. Resume the role of acting supervisor in management absence. Coordinated activities by scheduling work assignments, setting priorities, and directing the work of employees, reviewed and prepared daily workload and production reports. Distributed and balances workload, assures timely accomplishment of assigned work, and keep in touch with the status and progress of work on a daily basis and resolves informal complaints and answers questions regarding procedures and policies. Reduced backlog work by prioritizing daily and tracking accounting reports. Audited travel claims to ensure entitlements were paid correctly and collections were credited to the proper line of accounting. Reviewed payments made through WIN-IATS to determine relevancy to claims received, identified discrepancies among accounts and make necessary adjustments and utilized automated systems in order to analyze research and evaluate the payment history of a given customer and their claims. Provided recommendations to senior management in reference to improving Travel Pay Operation. Train new staff members on travel claims.