Robyn Maxwell
Dothan,AL
Summary
Detail-oriented professional with a proven record in food safety, inventory control, and quality-focused service. Experienced in supporting daily operations, resolving issues promptly, and working effectively with staff and customers. Ready to contribute strong organization and dependable support.
Overview
13
13
years of professional experience
Work History
Dietary Assistant
Southeast Health
Dothan , AL
03.2023 - 10.2026
- Communicated diet changes with nursing and food service staff.
- Maintained sanitation standards across food carts, prep areas, and serving stations.
- Stocked kitchen supplies and checked items for freshness and proper rotation.
- Monitored temperatures of prepared foods to ensure safe storage and consumption.
- Demonstrated a strong commitment to providing excellent customer service at all times.
- Responded promptly to customer complaints or requests in a professional manner.
- Offered friendly reminders about healthful eating habits during mealtimes.
- Collaborated with other staff members to develop creative approaches for presenting meals attractively.
- Inspected dining areas prior to service times to ensure they were clean and orderly.
- Performed daily cleaning duties including washing dishes, sweeping floors, sanitizing surfaces and emptying garbage cans.
- Answered questions regarding ingredients used in meals or dietary restrictions that needed to be followed.
- Assembled trays for patients and customers efficiently.
- Sanitized kitchen, dining, and utility areas to maintain hygiene standards.
- Treated patients and team members with dignity and respect.
- Followed dietary procedures in accordance with established policies.
Office Accountant
Polk County Utilities
Winter Haven, Florida
07.2022 - 12.2022
- Analyzed financial data and presented findings to support strategic decision-making.
- Reviewed account codes and utility charges for accuracy and compliance.
- Processed utility invoices and matched purchase orders for Polk County Utilities.
- Coordinated with field and finance staff to address billing questions and implement account corrections, ensuring accurate financial reporting.
- Facilitated communication among departments to resolve financial inquiries and issues, enhancing cross-departmental collaboration.
- Resolved customer queries related to billing or payment issues promptly.
- Conducted audits to ensure compliance with applicable laws and regulations.
- Collaborated with external partners to execute audits, ensuring adherence to compliance standards.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
Warehouse Associate
Amazon
Auburndale, Florida
06.2021 - 07.2022
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Picked customer orders using handheld scanners in Amazon fulfillment center
- Packed merchandise in shipping cartons following Amazon quality standards
- Gathered items from inventory to assemble customer orders.
- Followed safety procedures across busy warehouse aisles and workstations
- Communicated effectively with team members on matters related to work assignments.
Store Merchandising Manager
Harvey's Supermarkets
Winter Haven, Florida
10.2019 - 05.2021
- Managed store merchandising plans for Harvey's Supermarkets sales floor
- Directed product placement across seasonal, grocery, and fresh departments
- Coordinated endcap resets and promotional signage with store teams
- Trained associates on merchandising, stocking, and display presentation
- Monitored inventory levels and adjusted floor replenishment priorities
- Collaborated with department leaders on ad execution and feature setup
- Inspected store displays to maintain clean, organized shopping presentation
- Implemented strategies designed to reduce shrinkage while increasing overall profits.
- Ensured all store policies were followed by associates when interacting with customers or handling merchandise.
- Negotiated with vendors regarding prices, delivery dates and payment terms.
- Monitored competitor pricing and adjusted pricing accordingly.
- Performed daily audits of products on shelves ensuring accuracy of prices and availability of items.
- Worked closely with marketing team to develop promotional materials for upcoming events.
- Supervised stockroom operations including receiving, stocking, replenishment and returns processing.
- Delegated work to staff, setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Assistant Manager
Family Dollar
Wahneta, FL
05.2013 - 10.2019
- Supported daily store operations to keep workflow efficient and inventory organized.
- Applied operating procedures to raise productivity and maintain quality standards.
- Guided team members on effective strategies to improve performance and customer service.
- Led training sessions to build skills and support collaborative work environment.
- Delivered exceptional customer service to enhance shopping experience and build loyalty.
- Resolved customer inquiries and complaints promptly to maintain satisfaction and retention.
- Supported Family Dollar store operations through opening, closing, and daily cash handling.
- Supervised cashiers and associates during customer service and front-end coverage.
- Merchandised sales floor using planograms, price changes, and seasonal resets.
- Recovered store aisles, straightened shelves, and maintained clean, organized displays.
- Coordinated freight processing to enhance supply chain efficiency, stockroom organization, and merchandise replenishment.
- Monitored inventory levels, shrink controls, and compliance with Family Dollar standards.
- Created reports on sales trends, inventory levels, and financial data.
- Maintained accurate records of sales transactions using point-of-sale systems.
Education
GED -
Lake Region High School
Eagle Lake, FLSkills
- Food safety
- Dietary procedures
- Sanitation standards
- Temperature monitoring
- Inventory control
- Customer service
- Attention to detail
- Detail-oriented
- Time management
- Team collaboration
- Team communication
- Verbal communication
- Problem-solving
- Adaptable scheduling
- Detail-oriented
Timeline
Dietary Assistant
Southeast Health
03.2023 - 10.2026
Office Accountant
Polk County Utilities
07.2022 - 12.2022
Warehouse Associate
Amazon
06.2021 - 07.2022
Store Merchandising Manager
Harvey's Supermarkets
10.2019 - 05.2021
Assistant Manager
Family Dollar
05.2013 - 10.2019
GED -
Lake Region High School