Summary
Overview
Work History
Education
Skills
Timeline
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Robyn Oglesbee

Pocatello,ID

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

10
10
years of professional experience

Work History

Team Supervisor/Canvassing Lead

Fieldworks LLC
Reno, NV
04.2008 - 05.2018
  • Directed training and retraining of employees to boost performance and enhance results.
  • Defined clear goals and communicated petition objectives.
  • Recruited and developed 20 employees for Canvassing department.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Exceeded signature targets by 60% through effective public education and persuasion.
  • Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.

Business Development Manager

ActionCOACH
Reno, NV
08.2010 - 05.2011
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
  • Devised effective marketing, sales and other promotional initiatives.
  • Collaborated with sales and marketing departments to support business objectives and client acquisition.
  • Collected data and performed customer needs analysis.
  • Prospected 100 new weekly leads with diverse strategies, including cold calling, site visits and customer referrals.

Education

Certified Personal Trainer/Yoga/Nutritionist - Physical Sciences

International Sports Science Association
Carpinteria, CA
2021

Skills

  • Team leadership and coaching
  • Field leadership
  • Sales management
  • B2B sales
  • Consultative sales
  • Sales leadership
  • Sales communications
  • Outbound Sales
  • Sales growth
  • Good listening skills
  • Professional telephone demeanor
  • CRM
  • Staff education and training
  • Account management
  • Medical terminology knowledge
  • Administrative support
  • Creative problem solving
  • Excellent written and oral communication
  • Kind customer engagement

Timeline

Business Development Manager

ActionCOACH
08.2010 - 05.2011

Team Supervisor/Canvassing Lead

Fieldworks LLC
04.2008 - 05.2018

Certified Personal Trainer/Yoga/Nutritionist - Physical Sciences

International Sports Science Association

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Robyn Oglesbee