Robyn Parillo
Youngstown,OH
Summary
Dedicated State Trooper with expertise in traffic and criminal law enforcement. Bringing reputation for even temperament and 7 years of experience. High attention to detail with expertise in crash investigation.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
State Trooper
Ohio State Highway Patrol
10.2016 - Current
- Enforced the laws of the state of Ohio and ensured traffic safety for the motoring public.
- Responded immediately to calls for service to include traffic crashes of all severities
- Patrolled assigned areas and proactively looked for violations and crimes being committed
- Participated in community events to build and strengthen relationships with the public
- Obtained specialized training in traffic crash reconstruction
- Instructed cadets in crash investigation at the Ohio State Highway Patrol Academy
- Field training officer to newly graduated troopers
Summer Help
Ohio Department Of Transportation
06.2011 - 08.2016
- Worked with various teams to complete road work
- Flagged traffic to ensure safety of road workers
- Mowed grass at various state owned locations throughout Trumbull County
Customer Service Associate /Cash Office Associate
Kohls Department Store
10.2012 - 06.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Trained new personnel regarding company operations, policies and services.
Education
Youngstown State University
Youngstown, OHUniversity of Akron
Akron, OHHigh School Diploma -
Girard High School
Girard, OH06.2009
Skills
- Community Engagement
- Emergency Situations
- Motor Vehicle Operation
- Safety and Risk Assessments
- Active Listening
- Conflict De-Escalation
- Crime Investigation
- Information Verification
- Accident Investigations
- Police Patrol Operations
Timeline
State Trooper
Ohio State Highway Patrol
10.2016 - Current
Customer Service Associate /Cash Office Associate
Kohls Department Store
10.2012 - 06.2016
Summer Help
Ohio Department Of Transportation
06.2011 - 08.2016
Youngstown State University
University of Akron
High School Diploma -
Girard High School
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