Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Robyn Polk

Aurora,CO

Summary

A results-driven professional with a proven track record in coaching, healthcare as a credentialing coordinator, and nurses aide, dedicated to delivering quality care, guidance, and organized support. Known for exceptional communication, teamwork, and a strong commitment to client and company goals, I strive to deliver outstanding service in every role. Passionate about continuous learning and professional growth, I am devoted to making a positive impact through compassionate care, empowering coaching, and meticulous coordination.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Healthy Living Coach

Entrepreneur
Aurora, CO
10.2021 - Current
  • Self-motivated
  • Strong verbal and written communication
  • Consistent positive attitude
  • Excellent attentive listener
  • Experience coaching women over 50 with weight loss & mindset shifts
  • Created individualized plans and monitored progress of clients towards set objectives
  • Communicated effectively with clients
  • Encouraged clients with positive reinforcement

Credentialing Coordinator

The University of Colorado Medicine
Aurora, CO
07.2000 - 09.2021
  • Ensures credentialing records for audits by managed care companies, NCQA, healthcare facilities
  • Researches and obtains verification of practitioner's medical education/experience, state licensure, DEA
  • Conducts thorough background information, research and primary source verification of some/all components of the application
  • Identifies issues that require additional investigation & evaluation, validates discrepancies and ensures appropriate follow up
  • Completes initial and recredentialing applications for practitioners
  • Analyzes provider files for completeness, accuracy, consistency, gaps in work history, identifies issues and initiates further data as needed
  • Helps practitioner's with credentialing inquiries
  • Responds to inquiries from other healthcare organizations, interfaced with internal and external customers on day-to-day credentialing and privileging issues as they arose
  • Ensures data is entered accurately in Salesforce database
  • Presents applications to the Credentialing Committee
  • Records the Credentialing Committee Minutes
  • Assisted with managed care delegated credentialing audits
  • Extensive knowledge of NCQA standards, ensuring compliance with applicable laws, regulations and procedures

Temp Worker

JANUS
Denver, CO
10.1999 - 06.2000
  • Performed research projects as requested by supervisors.
  • Completed data entry tasks within specified timeframes.

Student Loan Processor

Unipac
Aurora, CO
09.1996 - 09.1999
  • Reviewed loan applications for accuracy and completeness, ensuring compliance with federal regulations.
  • Verified borrowers' financial information and credit history to determine eligibility.
  • Calculated repayment amounts based on income and other factors.

Dry Cleaner

Various
Denver, CO
11.1991 - 08.1996
  • Maintained customer service standards by greeting and assisting customers with their orders.
  • Processed incoming garments, sorted them into categories and marked them for cleaning.
  • Operated dry-cleaning machines to clean, rinse and steam press garments.

Dry Cleaner

Colorado Lace The Dry Cleaners
Denver, CO
02.1988 - 10.1991
  • Maintained customer service standards by greeting and assisting customers with their orders.
  • Processed incoming garments, sorted them into categories and marked them for cleaning.
  • Operated dry-cleaning machines to clean, rinse and steam press garments.

CNA

Home Health Agency
Denver, CO
01.1987 - 01.1988
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.

Credit Card Quality Control Inspector

Colorado Plasticard
Littleton, CO
07.1985 - 11.1986
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Analyzed data from process control systems to identify trends in product quality.

CNA

Nursing Group
Lakewood, CO
08.1983 - 06.1985
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.

Education

High School Diploma -

Lakewood High School
Lakewood, CO
05.1984

Skills

  • Wellness coach
  • Exercise planning
  • Group leadership
  • Weight management expert
  • Health and wellness expert
  • Nutrition expert
  • Sales Coaching
  • Proficiency in Salesforce
  • Practitioner application coordination
  • Effective written and verbal communication
  • Background Investigations
  • Re-credentialing processes
  • Data research and analysis
  • Application file verification
  • Regulatory Compliance
  • Credential verification
  • License verifications
  • Patient Care
  • Compassion and Empathy
  • Direct Patient Care

Certification

  • Neuroscience Coaching
  • Certified Laser Specialist (CLS)

References

References available upon request.

Timeline

Healthy Living Coach

Entrepreneur
10.2021 - Current

Credentialing Coordinator

The University of Colorado Medicine
07.2000 - 09.2021

Temp Worker

JANUS
10.1999 - 06.2000

Student Loan Processor

Unipac
09.1996 - 09.1999

Dry Cleaner

Various
11.1991 - 08.1996

Dry Cleaner

Colorado Lace The Dry Cleaners
02.1988 - 10.1991

CNA

Home Health Agency
01.1987 - 01.1988

Credit Card Quality Control Inspector

Colorado Plasticard
07.1985 - 11.1986

CNA

Nursing Group
08.1983 - 06.1985

High School Diploma -

Lakewood High School

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Robyn Polk