Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
17
17
years of professional experience
Work History
Education Director
The Goddard School
01.2008 - Current
Oversaw development and implementation of quality educational programs.
Recruited, trained and mentored faculty and staff in best practices for instruction.
Observed teachers and students in classrooms to gather data and improve instruction.
Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
Developed engaging and effective curricula for students aged 6 weeks to 6 years.
Barista/Sandwich Artist
Under The Red Umbrella
05.2010 - 06.2011
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Shift Supervisor
Starbucks
08.2006 - 01.2008
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Responded to and resolved customer questions and concerns.