Overview
Work History
Education
Timeline
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ROBYN ROY

College Station,TX

Overview

15
15
years of professional experience

Work History

Store Manager

Academic Outfitters
College Station, Texas
04.2023 - Current
  • Resolve customer complaints in a timely manner.
  • Recruit, trained and supervised new employees.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Complete thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Remote Recruiting Coordinator

NCSA
Chicago, Illinois
08.2021 - 12.2023
  • Call and screen families for recruitment eligibility.
  • Maintained accurate records of all recruitment activities in applicant tracking system.
  • Assisted with the development of recruiting strategies to attract top talent.
  • Attend company zoom meetings to discuss business strategies.

Owner and Operator

Roy's Man Cave Barbershop
Brazoria, Texas
02.2018 - 12.2020
  • Identified new opportunities for growth, expansion, and diversification.
  • Developed strategic plans to increase profitability and efficiency.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Maintain storefront cleanliness and state board standards.
  • Maintained relationships with existing clients by providing superior customer service.
  • Led startup and creation of operational procedures and workflow planning.
  • Reviewed legal documents related to business operations.
  • Oversaw budgeting and financial management.

Hairstylist

Tune Up the Manly Salon
Pearland, TX
02.2018 - 09.2020
  • Provided consultations to clients about their desired hairstyle and hair care needs
  • Upsold additional services when appropriate to increase sales volume.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
  • Shaved, trimmed and shaped beards and mustaches.
  • Provided haircuts according to client's desires.

Salon Manager

Sport Clips
Georgetown, TX
05.2010 - 10.2018
  • Provide quality haircuts
  • Conducted regular meetings to brief employees about salon's success and announce sales goals.
  • Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Trained and supervised staff on proper customer service techniques and product knowledge.

Education

Licensed Cosmetologist -

Paul Mitchell The School
Houston, TX

Associate of Science - Paralegal Studies

Bryan University
Arizona City, AZ

Timeline

Store Manager

Academic Outfitters
04.2023 - Current

Remote Recruiting Coordinator

NCSA
08.2021 - 12.2023

Owner and Operator

Roy's Man Cave Barbershop
02.2018 - 12.2020

Hairstylist

Tune Up the Manly Salon
02.2018 - 09.2020

Salon Manager

Sport Clips
05.2010 - 10.2018

Licensed Cosmetologist -

Paul Mitchell The School

Associate of Science - Paralegal Studies

Bryan University

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