Robyn Grossman
Arlington,WA
Summary
Accomplished Servicing Specialist with a proven track record. Enhancing legal compliance and process efficiency. Expert in document review accuracy and strategic decision-making, I have significantly contributed to minimizing foreclosure timelines. Skilled in various computer software and adept at facilitating cross-departmental collaboration for optimal results.
Overview
9
9
years of professional experience
Work History
Foreclosure Specialist
Selene Finance
Dallas, TX
01.2022 - Current
- Recorded all foreclosure activities in a database system.
- Collaborated with various departments to meet objectives.
- Maximized efficiency by adhering to strict deadlines.
Foreclosure Manager
PennyMac Financial Services
Fort Worth, TX
09.2021 - 12.2021
- Compiled monthly reports detailing foreclosure progress.
- Reviewed foreclosure documents for accuracy, completeness and compliance with applicable laws.
- Ensured compliance with evolving legal standards for foreclosure processes.
Senior Mortgage Default Specialist
PennyMac Financial Services
Fort Worth, TX
06.2017 - 09.2021
- Coordinated efforts with attorneys, trustees, and third-party service providers to manage foreclosures.
- Prepared reports for management summarizing status of active defaults and collection activities.
- Engaged cross-functional departments to address foreclosure matters.
Receptionist Administrator
Ramtech Building Systems
Mansfield, TX
03.2016 - 01.2017
- Displayed professional standards at reception desk to impress visitors.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Handled diverse needs for clients in-person, by phone or through email.
Education
High School Diploma -
West Monroe High School
West Monroe, LA05-2005
Skills
- Calendar management
- Process Improvement Facilitation
- Strategic Decision Making
- Computer software proficiency
- Legal compliance
- Document review accuracy
- Data validation
- Conflict resolution techniques
References
References available upon request.
Timeline
Foreclosure Specialist
Selene Finance
01.2022 - Current
Foreclosure Manager
PennyMac Financial Services
09.2021 - 12.2021
Senior Mortgage Default Specialist
PennyMac Financial Services
06.2017 - 09.2021
Receptionist Administrator
Ramtech Building Systems
03.2016 - 01.2017
High School Diploma -
West Monroe High School
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