I am a Seasoned Lead Ophthalmic Technician with 39 years of experience and CPO certification. I am known for high productivity and efficiency in task completion. Possess specialized skills in advanced diagnostic testing, patient education, and clinical operations management. Excel in communication, teamwork, and problem-solving, ensuring seamless clinical workflows and positive patient outcomes.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Lead Ophthalmic Technician
Capital Health Plan
Tallahassee, Florida
06.2024 - Current
Performed comprehensive ophthalmic examinations utilizing advanced technology such as optical coherence tomography, fundus photography, visual fields and refractometry.
Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
Supervised daily operations of ophthalmic technology and patient care processes, ensuring seamless patient experiences.
Collaborated with optometrist to enhance patient examination procedures, resulting in more accurate diagnoses.
Trained and mentored new technicians on equipment usage and safety protocols.
Managed inventory of ophthalmic supplies and maintained equipment schedules to ensure optimal operational readiness.
Coordinated scheduling of ophthalmic tests and follow-up appointments for patients.
Assisted in the management of patient flow by coordinating with other departments to ensure timely completion of services.
Ensured compliance with healthcare regulations and quality assurance standards.
Lead Ophthalmic Technician/Contact Lens Technician
Eye Associates Of Tallahassee
Tallahassee, Florida
07.2022 - 05.2024
Oversaw daily operations of contact lens department, ensuring efficient workflow and patient service while fitting scleral and RGP lenses, and training patients on lens insertion and removal.
Improved patient care by checking patient's Vision, Goldman Application pressure checks, manual refractions and diagnostic tests such as Visual Fields, OCTs, Topography and accurately interpreting results for ophthalmologists.
Improved patient experience through empathetic pre-and post-operative care, addressing individual concerns to promote comfort and understanding.
Streamlined clinic operations through effective coordination with medical staff, resulting in smoother appointments and increased patient satisfaction.
Managed inventory of diagnostic equipment, ensuring timely maintenance to support uninterrupted clinic operations.
Provided comprehensive training for junior technicians, fostering a supportive learning environment and improving overall team performance.
Clinical Director/Lead Ophthalmic Technician
Hollywood Eye Institute
12.2016 - 07.2022
Enhanced patient care through implementation of evidence-based clinical practices and protocols, resulting in improved patient outcomes.
Streamlined clinical operations by optimizing workflows, leading to reduced patient wait times and increased service capacity.
Oversaw quality improvement initiatives, leading to higher patient satisfaction rates and better compliance with regulatory standards.
Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
Collaborated with physicians and other healthcare professionals to develop comprehensive patient treatment plans.
Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
Recruited hired, and trained high-quality clinicians who contributed positively to the clinic's mission and vision.
Lead Ophthalmic Technician
South Florida Laser Eye Center
01.2005 - 12.2016
Improved patient care by conducting thorough diagnostic tests and accurately interpreting results for ophthalmologists.
Enhanced patient experience by providing empathetic pre-and post-operative care and addressing individual concerns.
Assisted ophthalmologist during Lasek eye surgery by preparing instruments and ensuring patient comfort throughout the procedure., maintain equipment, prepare patient pre and post operative care.
Optimized appointment scheduling to maximize daily patient flow while maintaining high-quality clinical interactions.
Streamlined clinic operations by coordinating with medical staff to facilitate smoother appointments and enhance patient satisfaction.
Managed inventory of diagnostic equipment to ensure timely maintenance and reduce downtime.
Ophthalmic Technologist/Ophthalmic Scribe
Eye Surgery Associates
01.2001 - 01.2006
Assisted ophthalmologists with surgical procedures, ensuring optimal patient care and safety.
Enhanced patient comfort through thorough eye examinations and timely administration of treatments.
Increased patient satisfaction by addressing concerns promptly and providing comprehensive education on eye health.
Improved clinic efficiency by accurately maintaining patient records and effectively scheduling appointments.
Education
High School Diploma -
North Miami Beach High School
North Miami Beach, FL
Associate of Science - (Did not complete)
Broward College
Fort Lauderdale, FL
Skills
Visual field testing
Visual acuity testing
Eye Pressure (Goldman) Measurement
Corneal Topography
Refractive Assessment
Color vision testing
Ocular Imaging
Fundus Photography
Pachymetry Testing
Electronic Medical Records
Patient Flow Coordination
Clinical supervision
Training and mentoring
Intraoperative Support
Operational Management
Problem solving
Patient Communication
Medical History Documentation
Certification
Commission on Paraoptometric Certification
Timeline
Lead Ophthalmic Technician
Capital Health Plan
06.2024 - Current
Lead Ophthalmic Technician/Contact Lens Technician
Lead Ophthalmic Technician at Rochester Regional Health System- Linden MedicalLead Ophthalmic Technician at Rochester Regional Health System- Linden Medical