April Stevens
Royse City,TX
Summary
Dynamic Ophthalmic Technician with extensive experience, excelling in patient care and team leadership. Proven ability in performing advanced diagnostic testing and enhancing clinic efficiency. Strong communication skills and meticulous attention to detail foster a positive patient experience and ensure compliance with safety standards.
Overview
28
28
years of professional experience
Work History
Lead Ophthalmic Technician
Key-Whitman Eye Center
Rockwall, TX
01.2020 - Current
- Oversaw daily clinic operations and led team of ophthalmic technicians to enhance workflow and patient experience.
- Trained new technicians on patient work-ups, diagnostic testing, and clinic protocols.
- Maintained efficient patient work-ups and ensured accurate medical history documentation, improving continuity of care.
- Performed comprehensive diagnostic testing, including refractions, HVF, corneal topography, retinal photography, Lenstar/ASCANs, and lensometry.
- Supported pre- and post-operative care for cataract and LASIK surgeries, ensuring patient comfort and understanding.
- Assisted with in-office procedures and lasers, counseling patients on medications, surgeries, and post-operative care to support informed decision-making.
- Addressed patient and technician concerns to support a positive clinic environment.
- Sterilized surgical equipment and maintained exam rooms to meet safety and compliance standards.
Lead Ophthalmic Technician/Surgical Coordinator
Snyder Eye Plaza
DeSoto, TX
01.2012 - 12.2019
- Assisted with in-office medical procedures and managed pre- and post-operative care for cataract surgery.
- Performed routine eye exams, including vision analysis, refractions, and intraocular pressure checks to assess and support patient vision health.
- Performed diagnostic testing such as Lenstar, OCT, and HVF, and calibrated equipment.
- Led new hire technician training to enhance clinic flow and ensure consistent patient care.
- Addressed patient and employee concerns to maintain high standards of care and improve patient satisfaction.
- Evaluated patient care needs and prioritized treatment and additional testing.
Ophthalmic Technician
Dallas Eye Care
Dallas, TX
01.2009 - 12.2011
- Assisted ophthalmologists in delivering efficient patient care in a high-volume clinic.
- Performed diagnostic testing and facilitated contact lens fittings to enhance patient satisfaction.
- Conducted patient work-ups and gathered comprehensive medical histories to ensure accurate assessments.
Ophthalmic Technician
Garland Eye Associates
Garland, TX
01.2007 - 12.2009
- Completed patient work-ups and conducted preliminary testing to ensure readiness for scheduled appointments.
- Triaged patients and facilitated in-office procedures to enhance patient flow.
- Maintained accurate documentation to support streamlined clinic operations.
Optometric Assistant/Contact Lens Manager
Optical Gallery
Mesquite, TX
01.1998 - 12.2007
- Coordinated patient work-ups, employee scheduling, and contact lens orders to streamline clinic operations.
- Provided instruction and support for contact lens insertion and removal.
- Selected and adjusted ophthalmic wear to meet patient needs and preferences.
- Resolved physician, patient, and employee concerns to foster a supportive clinic environment.
- Optimized labor costs and clinic expenses through strategic scheduling and resource management.
Education
High school diploma -
Mesquite High School
12-1998
Skills
- Chart documentation
- Vision testing
- Spectacle prescription interpretation
- Ocular measurements
- Telephone triage
- Manual refractions
- Patient work-ups
- Pre-operative care
- Post-operative care
- EMR Systems
- Patient interaction
- Attention to detail
- HIPAA
- Efficiency in fast-paced environments
- Time management
- Organizational skills
- Team leadership
- Communication skills
- Customer service
- Refractive assessment
- Fundus photography
- Pachymetry testing
- Corneal topography
- Visual field testing
- Ocular motility assessment
Languages
English
Personal Information
Willing To Relocate: Anywhere
Timeline
Lead Ophthalmic Technician
Key-Whitman Eye Center
01.2020 - Current
Lead Ophthalmic Technician/Surgical Coordinator
Snyder Eye Plaza
01.2012 - 12.2019
Ophthalmic Technician
Dallas Eye Care
01.2009 - 12.2011
Ophthalmic Technician
Garland Eye Associates
01.2007 - 12.2009
Optometric Assistant/Contact Lens Manager
Optical Gallery
01.1998 - 12.2007
High school diploma -
Mesquite High School