Robyn Schramer
Sycamore,IL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Transportation Coordinator
Davis Bus Lines
Cuba City, WI
10.2023 - Current
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
- Created transportation plans that optimized cost savings while meeting customer expectations on time delivery.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Oversaw team scheduling and individual assignments to meet coverage demands.
Restaurant Owner
Waterstreet Place
Shullsburg, WI
08.2017 - 08.2023
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Resolved problems or concerns to satisfaction of involved parties.
- Inspected dining and serving areas for cleanliness and proper setup.
- Trained new employees to perform duties.
- Established standards for quality control, customer service, health and safety regulations.
- Coordinated catering services when requested by customers .
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
- Assisted staff by serving food and beverages or bussing tables.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Interviewed potential hires for front-of-house positions such as servers and bartenders .
Distribution Associate
Target
DeKalb, IL
03.2015 - 02.2018
- Assisted with loading and unloading containers as needed during peak season periods.
- Participated in monthly meetings with management staff to discuss performance metrics related to order fulfillment activities.
- Worked closely with management team on projects related to improving operational efficiency in the warehouse.
- Ensured that all safety regulations were followed while operating machinery in the warehouse.
- Verified stock levels and identified discrepancies in inventory counts.
- Loaded pallets onto trailers for delivery to customers' locations.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
Education
High School Diploma -
Black Hawk High School
South Wayne, WI05-1990
Associate of Science - Psychology
University of Phoenix
Madison, WISkills
- Cost Control
- Regulatory Compliance
- Vehicle Inspections
- Workflow Coordination
- Budget Administration
- Logistics Functions
- Transportation Solution Development
- Assisting Customers
- Documentation Skills
- Coordinating Schedules
- Dispatching Procedures
Affiliations
In my spare time i like to play billiards, where i have won many awards. I also like to spend time with my family doing outdoor activities.
Timeline
Transportation Coordinator
Davis Bus Lines
10.2023 - Current
Restaurant Owner
Waterstreet Place
08.2017 - 08.2023
Distribution Associate
Target
03.2015 - 02.2018
High School Diploma -
Black Hawk High School
Associate of Science - Psychology
University of Phoenix