Summary
Overview
Work History
Education
Skills
Timeline
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Illiya Baker

Staten Island,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

BARISTA

AVI Foodsystems
11.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

BARISTA

Starbucks
11.2021 - 11.2023
  • Accomplished new and different drink requests, enhancing coffee shop reputation
  • Memorized or referenced readily accessible information to relay to customers
  • Operated cash registers and handled cash and card transactions
  • Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks
  • Implemented process improvements to enhance service and store appearance
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

CREW MEMBER

Wendys Resturant
06.2021 - 11.2021
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Prepared products following restaurant, health, and safety standards and procedures.

CATERING ASSISTANT

At Your Service Catering
11.2020 - 07.2021
  • Provided friendly, courteous service to create memorable moments for guests.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
  • Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.

STOCKER ASSOCIATE

Modell's Sporting Goods
03.2017 - 05.2020
  • Determined proper storage methods, identification and stock location, based on turnover and physical capabilities of facilities
  • Packed and unpacked items to be stocked on shelves in stockrooms
  • Took inventory and examined merchandise to identify items to be reordered and replenished
  • Examined and inspected stock items for wear and defects, reported any damage to supervisors.

Education

HIGH SCHOOL DIPLOMA -

Port Richmond High School
Staten Island, NY
06.2015

Skills

  • Leadership
  • Communication Skills
  • Organization
  • Problem Solving
  • Adaptable and Flexible
  • Collaborative Team Work

Timeline

BARISTA

AVI Foodsystems
11.2023 - Current

BARISTA

Starbucks
11.2021 - 11.2023

CREW MEMBER

Wendys Resturant
06.2021 - 11.2021

CATERING ASSISTANT

At Your Service Catering
11.2020 - 07.2021

STOCKER ASSOCIATE

Modell's Sporting Goods
03.2017 - 05.2020

HIGH SCHOOL DIPLOMA -

Port Richmond High School

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Illiya Baker