Robyn Weagant
Woodburn
Summary
Dedicated supervisor with proven expertise in customer service, team management, and inventory control. Committed to enhancing operational efficiency and customer satisfaction through innovative strategies and effective staff training.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Supervisor
Starbucks
Keizer
11.2018 - Current
- Supervised daily operations to uphold high standards of customer service.
- Resolved customer complaints promptly to enhance satisfaction rates.
- Developed innovative strategies to enrich overall customer service experience.
- Trained new team members on company policies and procedures to promote compliance.
- Maintained optimal inventory levels to ensure product availability and quality.
- Enforced strict health, safety, and cleanliness protocols in store environment.
Server
Red Robin
Woodburn
04.2023 - 07.2025
- Welcomed guests and distributed menus to initiate service.
- Coordinated with hosts, bussers, and kitchen teams to improve overall customer service.
- Configured table layout between patrons to decrease wait times efficiently.
- Maintained availability of condiments and napkins to support a positive guest experience.
- Checked identification to confirm guests met minimum age for alcohol purchase and consumption.
- Managed POS terminals for accurate order processing and bill adjustments.
- Itemized checks including meal prices and taxes for customer clarity.
- Executed cleaning tasks by vacuuming carpets and mopping floors in dining area.
Cashier
Adelman Peony Gardens
Gervais
05.2023 - 07.2023
- Handled cash and credit payments, issuing accurate receipts and providing change.
- Ensured accuracy in processing customer transactions at a well-known garden center.
- Organized and maintained checkout area, enhancing customer flow and satisfaction.
- Provided expert assistance in product selection, enhancing customer satisfaction.
- Managed inventory of flowers and supplies, ensuring availability for daily operations.
- Designed custom flower bouquets and potted perennial plants, fulfilling specific customer requests.
Barista
Baumans
Gervais
09.2022 - 11.2022
- Crafted high-quality beverages per Baumans' signature recipes.
- Operated espresso machines and grinders with precision.
- Maintained workspace cleanliness by routinely wiping surfaces, organizing materials, washing dishes, and cleaning floors.
- Assembled fresh sandwiches with premium ingredients to enhance customer satisfaction.
Skills
- Customer service and support
- Inventory management
- Compliance management
- Team leadership
- Task delegation
- Team motivation
- Multitasking and active listening
Certification
- OLCC
- Food handlers
- Drivers license
Timeline
Cashier
Adelman Peony Gardens
05.2023 - 07.2023
Server
Red Robin
04.2023 - 07.2025
Barista
Baumans
09.2022 - 11.2022
Supervisor
Starbucks
11.2018 - Current