Rocco Mando

Operated multiple forklifts to load and unload trucks.

Assisted in stocking and organizing inventory.

Processed paperwork and supported employees in locating items for shipment.

• Maintained organized merchandise displays to enhance customer shopping experience.
• Trained new associates on store policies, procedures, and customer service standards.
• Participated in promotional events to boost store visibility and drive sales engagement.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Assisted customers with product selection and provided knowledgeable recommendations.
• Conducted inventory checks to ensure stock availability and accuracy.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.