Open To Work
ROCCO RICCA
Brooklyn
Summary
Motivated and reliable professional with a strong work ethic, I'm eager to learn and grow. Always on time, I strive to take initiative. I enjoy working in team settings, and I'm ready to step into leadership roles. I'm driven and committed to building skills and contributing meaningfully in any environment.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
10.2023 - Current
- - Assisted with mid-shift and closing duties, including cleaning espresso machines and setting up displays.
- - Managed multiple orders while ensuring accuracy and quality.
- - Provided exceptional customer service and product knowledge.
- - Trained new employees, improving efficiency and reducing errors.
- - Maintained inventory and ingredient readiness for operations.
- - Adapted effectively during peak hours to ensure service quality.
Meat Wrapper
Stop and Shop
12.2019 - 08.2023
- - Placed product orders based on trends and demand.
- - Reduced spoilage through improved stock rotation.
- - Maintained cleanliness and adhered to safety standards.
- - Weighed, wrapped, and labeled meat products with precision.
- - Boosted sales through appealing product displays and customer recommendations.
Bagel Maker
Bagel Lady Cafe
06.2017 - 11.2019
- - Baked high-quality goods while adhering to production schedules.
- - Maintained attractive displays to draw in customers.
- - Ensured cleanliness and safety throughout all operations.
Headphone Repair Technician
Andrea Electronics
06.2016 - 08.2016
- - Repaired and tested headphone equipment to meet standards.
- - Diagnosed and resolved equipment malfunctions.
- - Helped reduce turnaround time by 20% through efficient repairs.
Education
Bachelor of Arts - English (Creative Writing Focus)
City College of New York, CUNY
12-2024
Graduate Certificate - Publishing
City College of New York
New York, NY12-2024
Associate of Arts - Creative Writing
Suffolk County Community College
12-2021
Skills
- - Customer Service & Communication
- - Team Collaboration & Multitasking
- - Inventory & Organizational Management
- - Quality Control (Food & Beverage)
- - Espresso Machine Operation & Coffee Brewing
- - Project Management & Problem Solving
- - Creative Writing, Editing, & Proofreading
Accomplishments
- - Eagle Scout
- - Employee of the Month & Year - Recognized for exceptional service.
- - Published Poet - Featured in multiple literary journals and anthologies.
- - Poetry Readings & Literary Events - Regular participant, fostering creativity and engagement.
- - Writing Workshops - Collaborated with peers to refine craft and offer critiques.
- - Club President - Suffolk County Community College Writing Club.
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteHybridTimeline
Barista
Starbucks
10.2023 - Current
Meat Wrapper
Stop and Shop
12.2019 - 08.2023
Bagel Maker
Bagel Lady Cafe
06.2017 - 11.2019
Headphone Repair Technician
Andrea Electronics
06.2016 - 08.2016
Bachelor of Arts - English (Creative Writing Focus)
City College of New York, CUNY
Graduate Certificate - Publishing
City College of New York
Associate of Arts - Creative Writing
Suffolk County Community College