Rochanda Saunders
Lithonia,GA
Summary
Loss Prevention Professional with over 6 years of expertise in retail security and theft prevention, recognized for successfully reducing shrinkage by implementing robust security protocols. Proficient in surveillance, investigative techniques, and incident response, contributing to enhanced safety and profitability in retail environments. Dedicated to creating a secure atmosphere while driving operational efficiency.
Overview
20
20
years of professional experience
Work History
Sales Support Assistant
Neiman Marcus
Atlanta, GA
10.2021 - Current
- Responsible for checking in, receiving new merchandise (includes ticketing, backstock organization).
- Executed over 150 unit price adjustments each week.
- Handled processing of damages, reticketing, marking out of stocks and RTVs.
- Completed required merchandise placements according to changing business priorities.
Loss Prevention Investigator
Neiman Marcus
Atlanta, GA
08.2017 - 10.2021
- Oversaw surveillance operations using a network of over 150 cameras to spot suspicious actions.
- Monitored and apprehended potential theft suspects.
- Conducted thorough research to resolve chargebacks.
- Conducted thorough audits to evaluate Merchandise Protection Standards.
- Ensured security compliance of over 100 employees each day.
- Managed daily store opening and closing routines.
Loss Prevention Associate
Von Maur
Alpharetta, GA
10.2015 - 08.2017
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Interacted with law enforcement personnel as needed regarding any incidents that occurred on-site.
- Prepared detailed reports summarizing investigations conducted into alleged criminal activities.
Inventory Control Lead
Bed Bath & Beyond
Alpharetta, GA
08.2004 - 10.2015
- Handled daily operations of promotional signage and price inventory adjustments.
- Ensured accurate invoice reconciliation with regular inventory reporting.
- Handled payroll operations for over 75 employees.
- Managed operational supplies for the store.
- Handled multi-line phone system operations along with providing concierge service and fulfilling administrative requirements.
Education
Bachelor of Arts - Criminal Justice
Saint Paul's College
Lawrenceville, VA05-2002
Skills
- Experienced with AS400 Systems
- JDA Software Proficiency
- LexisNexis Proficiency
- Agilence
- Effective Time Management
- Organizational Skills
- Detail-Oriented Approach
- Effective Multitasking
Timeline
Sales Support Assistant
Neiman Marcus
10.2021 - Current
Loss Prevention Investigator
Neiman Marcus
08.2017 - 10.2021
Loss Prevention Associate
Von Maur
10.2015 - 08.2017
Inventory Control Lead
Bed Bath & Beyond
08.2004 - 10.2015
Bachelor of Arts - Criminal Justice
Saint Paul's College