Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
TruckDriver

Rochell Fennell

Jonesboro,GA

Summary

Reliable Professional Bus Operator known for productivity and efficiency in completing tasks. Skilled in route planning, passenger safety protocols, and vehicle maintenance ensuring smooth and timely operations. Excel at communication, problem-solving, and adaptability, making positive passenger experiences a priority. Ready to contribute to team success through hard work and attention to detail.

Overview

19
19
years of professional experience

Work History

Professional Bus Operator

MARTA
Atlanta, GA
11.2017 - Current
  • Conducted pre-trip inspections of vehicles to ensure safety and compliance with regulations.
  • Delivered exceptional customer service while adhering to safety regulations and company policies
  • Maintained radio contact with dispatch personnel to receive instructions or report delays or passenger issues.
  • Participated in ongoing training to enhance professional development, driving skills and customer service
  • Operated on assigned routes maintaining schedule and safety of passengers

Assistant Manager

Denny’s
Miami, FL
08.2011 - 09.2017
  • Conducted regular performance reviews for employees to identify areas of improvement
  • Implemented training processes for newly hired employees and supervised shift leads and other personnel.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Identified cost-saving measures that could be implemented without compromising quality standards.

Server

Denny’s
06.2005 - 08.2011
  • Assisted guests with menu selections, taking orders accurately, and serving food and beverages promptly
  • Provided excellent customer service to ensure customer satisfaction.
  • Attained new servers on restaurant policies, service standards, and menu items
  • Handled cash and credit card transactions ensuring accuracy in billing and processing payments

Education

Sheridan Technical College
Hollywood, FL
06-2015

High School Diploma -

C.C. Sweeting Senior High School
Nassau
06-1989

Skills

  • Proficient in using gps systems and transportation software
  • Safe driving techniques
  • Emergency Procedures
  • Passenger Assistance while boarding and alighting
  • DOT knowledge of standards and regulations
  • CDL Class A with Passenger Endorsement
  • Defensive driving skills
  • Mechanical troubleshooting
  • Ability to work under pressure in a fast-paced industry
  • Excellent communication and customer service skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Professional Bus Operator

MARTA
11.2017 - Current

Assistant Manager

Denny’s
08.2011 - 09.2017

Server

Denny’s
06.2005 - 08.2011

Sheridan Technical College

High School Diploma -

C.C. Sweeting Senior High School

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Rochell Fennell