ROCHELL WILIAMS
New Orleans,LA
Summary
Dynamic and knowledgeable cashier with extensive experience in retail operations and customer service, dedicated to ensuring accurate transactions and fostering positive customer interactions. Adept at efficiently managing high-volume transactions and promptly resolving issues, contributing to a seamless shopping experience. Recognized for exceptional cash handling skills and strong communication abilities, consistently enhancing customer satisfaction. Committed to maintaining operational excellence and supporting team success in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Cashier/Order Taker
Popeye's
New Orleans, Louisiana
04.2024 - 03.2025
- Processed customer orders efficiently, ensuring accuracy and timely service.
- Managed cash register operations, handling transactions with precision.
- Warmly greeted and welcomed customers to establishment before requesting food order.
- Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
- Assisted in maintaining clean and organized work areas to enhance customer experience.
Cashier
Shopper Value Foods Grocery store
New Orleans, Louisiana
02.2022 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in training new cashiers on register operations and customer service protocols.
- Ensured compliance with store policies while handling cash and credit transactions.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Prep/Dish Washer
Popeye's
New Orleans, LA
02.2022 - 08.2022
- Prepped side food items to go with the main meal
- Washed industrial pots and pans at the end of shift and confirmed proper storage.
- Followed company protocols and guidelines to avoid injuries and accidents and promote safety
- Enforced safety and hygiene standards, reducing the risk of contamination in food preparation areas.
- Maintained clean and hazard-free work areas.
- Collaborated with team members to streamline workflow, improving overall productivity.
- Cleaned wash equipment after shift and confirmed proper storage.
Cashier
Rouses Market
New Orleans, Louisiana
07.2021 - 09.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Ride Operator
City Park
New Orleans, LA
04.2018 - 01.2019
- Operated amusement rides ensuring safety protocols and guest satisfaction.
- Monitored passengers and ride operations and enforced safety regulations.
- Provided exceptional customer service by engaging with guests effectively.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Facilitated smooth ride operation during peak seasons, handling high volumes of guests with efficiency.
Education
GED -
Riverdale High School
New Orleans, LA05.2018
Skills
- Customer assistance
- Cash handling
- Reliability and punctuality
- Cash register operation
- Order taking
- POS system operations
- Proficient in Word
- Credit and cash transactions
Timeline
Cashier/Order Taker
Popeye's
04.2024 - 03.2025
Cashier
Shopper Value Foods Grocery store
02.2022 - 08.2022
Food Prep/Dish Washer
Popeye's
02.2022 - 08.2022
Cashier
Rouses Market
07.2021 - 09.2021
Ride Operator
City Park
04.2018 - 01.2019
GED -
Riverdale High School