Rochelle Adade
Washington,DC
Summary
Program and research operations professional with an MPH and experience supporting program coordination, project administration, and cross-functional initiatives in healthcare and academic settings. Experienced in coordinating projects and deliverables, managing documentation and information, supporting meetings and events, preparing reports and presentations, and communicating with internal and external stakeholders. Skilled in Microsoft 365, SharePoint, Excel, Power BI, project tracking, and managing multiple priorities while maintaining accuracy, organization, and deadlines.
Overview
7
7
years of professional experience
Work History
Research Operations Coordinator
Children's Research Institute
Washington, D.C.
12.2023 - Current
- Coordinate approximately 40 research operations, administrative, and program activities annually, working across Principal Investigators, leadership, vendors, and cross-functional teams to ensure successful execution of projects and events.
- Coordinate Research Week event logistics, including food and beverage arrangements, catering orders, vendor communication, event materials, schedules, and day-of operational needs.
- Serve as a primary point of contact for caterers and event vendors, coordinating orders, confirming details, resolving issues, and ensuring services are delivered according to event requirements.
- Coordinated travel arrangements for leadership and senior staff, researching and booking airfare and hotel accommodations, coordinating itineraries, and communicating travel details accurately.
- Manage invoices, purchasing requests, contracts, research agreements, and departmental expenses, coordinating with vendors, Finance, Accounts Payable, and Supply Chain to support accurate and timely processing.
- Conducted monthly financial reconciliations and resolved invoice discrepancies, maintaining accurate expense records to support accountability of departmental funds.
- Developed and maintained tracking systems for projects, expenditures, agreements, deadlines, and deliverables across multiple initiatives, ensuring accurate reporting and timely follow-up.
- Lead the review and editing of 400+ Research Week abstracts and coordinate production of the annual abstract eBook, supporting a major institutional research event and dissemination initiative.
Nurse Unit Secretary
Carle Health
Peoria, Illinois
08.2022 - 09.2023
- Coordinated care for 20+ patients daily, collaborating with nurses, physicians, and interdisciplinary teams to enhance quality care and patient safety.
- Monitored telemetry data and maintained accurate medical documentation in Epic EMR, facilitating timely clinical decision-making and ensuring continuity of care.
- Educated patients and families daily on discharge instructions and stroke awareness, empowering them with vital information for recovery.
Front Desk Agent
Hyatt Centric Magnificent Mile
Chicago, Illinois
08.2021 - 06.2022
- Delivered exceptional guest service by managing check-ins, check-outs, billing inquiries, and special requests in a high-volume hospitality environment.
- Resolved guest concerns and maintained accurate account records, enhancing guest experiences and optimizing front desk operations.
- Coordinated with event leaders, sales teams, and hotel departments to execute meetings, events, and guest accommodations seamlessly.
Office Assistant
University of Illinois Payroll and Benefits
Chicago, Illinois
07.2019 - 11.2020
- Verified employment and onboarding documentation, including passports, Social Security records, and tax forms, ensuring compliance with university policies and federal requirements.
- Processed employee records, payroll documentation, direct deposits, and timekeeping information to support payroll and benefits administration with high accuracy.
- Responded to inquiries, prepared documentation, and maintained confidential personnel records to assist employees and external stakeholders.
Education
Master of Public Health -
The George Washington University
Washington, D.C12-2025
Bachelor of Arts - Sociology Minor in Biological Sciences
The University of Illinois at Chicago
Chicago, Illinois12-2021
Skills
- Program coordination
- Project administration
- Documentation management
- Event management
- Financial reconciliation
- Report preparation
- Stakeholder communication
- Microsoft 365 proficiency
- Prioritization of multiple tasks
Personal Information
Title: Program Support & Research Operations Specialist
Volunteer Experience
Child Family Health International, Administrative Intern, 2025-08, 2025-12, Developed evidence-based, country-specific health system resources to support ethical pre-departure preparation for global health participants., Applied the WHO Health Systems Framework to evaluate health systems across multiple countries., Conducted literature reviews and synthesized findings into annotated bibliographies and health system summaries for 10+ countries.
Timeline
Research Operations Coordinator
Children's Research Institute
12.2023 - Current
Nurse Unit Secretary
Carle Health
08.2022 - 09.2023
Front Desk Agent
Hyatt Centric Magnificent Mile
08.2021 - 06.2022
Office Assistant
University of Illinois Payroll and Benefits
07.2019 - 11.2020
Master of Public Health -
The George Washington University
Bachelor of Arts - Sociology Minor in Biological Sciences
The University of Illinois at Chicago